Place your mouse over the “Community” button at the top of most eBay pages.

From the drop-down menu, click the “Answer Center” link.

Go to the Answer Center.

Type a few keywords into the search box, and click the Ask button.

Scroll down to the search results section to see if there’s a related question and answer.

Go to the Answer Center.

Choose a relevant topic.

Under the list of questions, click the “Ask New Question” link.

Type your question in the “Question Title” box. You can add more information about your question in the “Question Description” box.

To spell check your question, click the ABC icon button. To receive an email when someone responds to your question, select the “Watch this question” check box.

To see how your question will look when it’s posted, click the Preview button. To make changes, click the Edit button.

To post the question, click the Post Message button.