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eBay Commerce Inc. Licenses; How to File a Complaint about eBay Commerce Inc.’s Payments Services

eBay Commerce Inc., NMLS ID 1774459, is a licensed money transmitter in the U.S. jurisdictions listed below.

State License type; Number Governing body
Alabama Money Transmitter #785 Alabama Securities Commission
Alaska Money Transmitter #011384 Alaska Department of Commerce, Community, and Economic Development: Division of Banking & Securities
Arizona Money Transmitter #MT-0950203 Arizona Department of Insurance and Financial Institutions
Arkansas Money Transmitter #116007 Arkansas Securities Department
California Money Transmitter #2654 Department of Financial Protection and Innovation
Colorado Money Transmission #500275 Colorado Office of the State Bank Commissioner, Department of Regulatory Agencies, Division of Banking
Connecticut Money Transmission #MT-1774459
Commercial Financing Broker Registration 		Connecticut Department of Banking
Delaware Sale of Checks and Transmission of Money #027591 Delaware Office of the State Bank Commissioner
District of Columbia Money Transmitter #MTR 1774459 District of Columbia Department of Insurance, Securities and Banking
Florida Money Services Businesses Part II #FT230000247 Florida Office of Financial Regulation
Georgia Seller of Payment Instruments #64214 Georgia Department of Banking and Finance
Guam Money Transmittal/Financial Payments #2405037 Department of Revenue and Taxation Government of Guam
Hawaii Money Transmitter #HIMT125 Hawaii Department of Commerce and Consumer Affairs, Financial Institutions Division
Idaho Money Transmitter #MTL-253 Idaho Securities Bureau, Department of Finance
Illinois Money Transmitter #MT.0000354 Illinois Department of Financial and Professional Regulation
Indiana Money Transmitter #41034 Indiana Department of Financial Institutions
Iowa Money Services #2018-0153 Iowa Division of Banking
Kansas Money Transmitter #MT.0000149 Kansas Office of the State Bank Commissioner
Kentucky Money Transmitter #SC700789 Kentucky Department of Financial Institutions
Louisiana Sale of Checks & Money Transmitter Louisiana Office of Financial Institutions
Maine Money Transmitter Maine Department of Professional and Financial Regulation, Bureau of Consumer Credit Protection
Maryland Money Transmitter #12-1774459 Maryland Office of the Commissioner of Financial Regulation
Michigan Money Transmitter #MT0021917 Michigan Department of Insurance and Financial Services
Minnesota Money Transmitter #MN-MT-1774459 Minnesota Department of Commerce
Mississippi Money Transmitter 1774459 Mississippi Department of Banking and Consumer Finance
Missouri Sale of Checks and Money Transmitter #MO-20-8481 Missouri Division of Finance
Nebraska Money Transmitter Nebraska Department of Banking & Finance
Nevada Money Transmitter #MT11111 Nevada Department of Business and Industry, Financial Institutions Division
New Hampshire Money Transmitter #22634-MT New Hampshire Banking Department
New Jersey Money Transmitter #L070796 New Jersey Department of Banking and Insurance
New Mexico Money Transmission New Mexico State Financial Institutions Division
New York Money Transmission #MT 104715 New York Department of Financial Services
North Carolina Money Transmitter #190546 North Carolina Commissioner of Banks
North Dakota Money Transmitter #MT103408
Money Broker #MB104106 		North Dakota Department of Financial Institutions
Ohio Money Transmitter #OHMT 157 Ohio Department of Commerce: Division of Financial Institutions
Oklahoma Money Transmitter #OKDOB001 Oklahoma State Banking Department
Oregon Money Transmitter #MTX-30222 Oregon Department of Consumer and Business Services, Division of Financial Regulation
Pennsylvania Money Transmitter #76217 Pennsylvania Department of Banking and Securities
Puerto Rico Money Transmitter #TM-084 Puerto Rico Office of the Commissioner of Financial Institutions
Rhode Island Currency Transmitter # 20203920CT
Loan Broker #20234539LB 		Rhode Island Department of Business Regulation
South Carolina Money Transmitter South Carolina Office of the Attorney General, Money Services Division
South Dakota Money Transmitter 1774459.MT South Dakota Department of Labor and Regulation, Division of Banking
Tennessee Money Transmitter #1774459 Tennessee Department of Financial Institutions
Texas Money Transmitter #3203 Texas Department of Banking
Utah Money Transmitter #167 Utah Department of Financial Institutions
Vermont Money Transmitter #100-148
Loan Solicitation #LSO-1774459 		Vermont Department of Financial Regulation
Virginia Money Transmission #MO-364 Virginia Bureau of Financial Institutions
Virgin Islands Money Transmitter #MT-40 Government of the Virgin Islands of the United States, Office of the Lieutenant Governor, Division of Banking and Insurance
Washington Money Transmitter #550-MT-117399 Washington Department of Financial Institutions
West Virginia Money Transmitter #WVMT-1774459 West Virginia Division of Financial Institutions
Wisconsin Seller of Checks #195-SOC Wisconsin Department of Financial Institutions
Wyoming Money Transmitter #7267 Wyoming Department of Audit, Division of Banking

Payment Complaint Submission and Other Disclosures

If you have a question or complaint about eBay Commerce Inc.’s payment services, you may reach us using one of these methods:

Contact us or 1-800-456-3229

If your issue is not about eBay Commerce Inc.’s payment services, you can find additional resources here:

Some states require eBay Commerce Inc. to provide additional disclosures to their residents; such disclosures are below.

Alaska

Alaska Division of Banking & Securities

For Alaska Residents Only:

If your issue is unresolved by eBay Commerce Inc. at 800-456-3229, please submit formal complaints with the State of Alaska, Division of Banking & Securities.

Please download the form here:

Submit formal complaint form with supporting documents:

  • Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807

If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One.

California

If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection & Innovation at its toll-free telephone number, 1-866-275-2677, by email at Ask.DFPI@dfpi.ca.gov, or by mail at the Department of Financial Protection & Innovation, Attn: Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834.

You may also contact eBay Commerce Inc. at 1-800-456-3229.

Illinois

Illinois Department of Financial and Professional Regulation

If you have unresolved questions or complaints after contacting eBay Commerce Inc., you may also reach the Illinois Department of Financial and Professional Regulation by phone at 1-888-473-4858, with any questions or complaints regarding the company’s money transmission services.

Illinois Department of Financial and Professional Regulation
Division of Financial Institutions
320 W. Washington 3rd Floor
Springfield, IL 62786

Tel: 1-888-473-4858
Email: fpr.eeo@illinois.gov

Kansas

Kansas Office of the State Bank Commissioner

If you have unresolved questions or complaints after contacting eBay Commerce Inc., you may also reach the Kansas Office of the State Bank Commissioner at 1-877-387-8523, with any questions or complaints regarding the company’s money transmission services.

Kansas Office of the State Bank Commissioner
Attn: Consumer Affairs
700 SW Jackson, Suite 300
Topeka, KS 66603

Tel: 877-387-8523
Email: complaints@osbckansas.org

Maine

Department of Professional & Financial Regulation

If you have unresolved questions or complaints after contacting eBay Commerce Inc., you may also reach the Maine Department of Professional & Financial Regulation, Bureau of Consumer Credit Protection at 800-332-8529, with any questions or complaints regarding the company’s money transmission services.

Department of Professional & Financial Regulation
Bureau of Consumer Credit Protection
35 State House Station
Augusta, Maine 04333

Tel: 800-332-8529

Minnesota

Minnesota Department of Commerce

Always be on the lookout for fraud. Please contact eBay Commerce Inc. at https://www.ebay.com/help or 1-800-456-3229 to report fraud or suspected fraud, or if you have any questions or complaints about the company’s money transmission services.

If you have unresolved questions or complaints after contacting eBay Commerce Inc., you may also reach the Minnesota Department of Commerce at 800-657-3602.

Minnesota Department of Commerce
85 7th Place East, Suite 280
Saint Paul, MN 55101

Tel: 800-657-3602
Email: consumer.protection@state.mn.us

Nevada

State of Nevada Department of Business and Industry

If you have unresolved questions or complaints after contacting eBay Commerce Inc., you may also reach the Nevada Division of Financial Institutions at 702-486-4120 with any questions or complaints regarding the company’s money transmission services.

State of Nevada Department of Business and Industry, Financial Institutions Division
3300 W Sahara Avenue Suite 250
Las Vegas, NV 89102

Tel: 702-486-4120
Email: FIDComplaints@fid.state.nv.us

New York

New York Department of Financial Services

eBay Commerce Inc. (“eCI”), whose principal address is 2065 Hamilton Avenue, San Jose, CA 95125, is licensed as a Money Transmitter by the New York State Department of Financial Services.

If you are a New York customer and you still have an unresolved complaint regarding eCI’s money transmission activity after contacting eCI via https://www.ebay.com/help or 1-800-456-3229, you may direct your complaint to:

Consumer Assistance Unit
New York State Department of Financial Services
One Commerce Plaza
Albany, NY 12257

Tel: 1-800-342-3736
Web: https://www.dfs.ny.gov/complaint

North Dakota

North Dakota Department of Financial Institutions

If you have unresolved questions or complaints after contacting eBay Commerce Inc., you may also reach the North Dakota Department of Financial Institutions at 701-328-9933 with any questions or complaints regarding the company’s money transmission services.

North Dakota Department of Financial Institutions
1200 Memorial Hwy
Bismarck, ND 58504

Tel: 701-328-9933
Email: dfi@nd.gov

South Carolina

South Carolina Office of Attorney General

If you have unresolved complaints after contacting eBay Commerce Inc., you may also reach the South Carolina Office of Attorney General at 803-734-1221, with any complaints regarding the company’s money transmission services.

South Carolina Office of Attorney General
Attention: Money Services Division
PO Box 11549
Columbia, SC 29211-1549

Tel: 803-734-1221
Email: msb@scag.gov

South Dakota

South Dakota Department of Consumer Affairs

If you have unresolved complaints after contacting eBay Commerce Inc., you may also reach the South Dakota Department of Labor and Regulation, Division of Banking at 605.773.3421, with any complaints regarding the company’s money transmission services.

South Dakota Department of Labor and Regulation
Division of Banking
1714 Lincoln Ave, Suite 2
Pierre, SD 57501

Tel: 605-773-3421
Email: scdca@scconsumer.gov

Tennessee

Tennessee Department of Financial Institutions

If you have unresolved questions or complaints after contacting eBay Commerce Inc., you may also reach the Tennessee Department of Financial Institutions at 800-778-4215 with any questions or complaints regarding the company’s money transmission services.

Tennessee Department of Financial Institutions
Tennessee Tower 26th Floor
312 Rosa L. Parks Avenue
Nashville, TN 37243

Tel: 1-800-778-4215
Email: tdfi.consumerresources@tn.gov

Texas

Texas Department of Banking

If you have a complaint, first contact customer service at https://www.ebay.com/help or 1-800-456-3229. If you still have an unresolved complaint regarding the company’s money transmission activity, please direct your complaint to: Texas Department of Banking, 2601 North Lamar Boulevard, Austin, Texas 78705, 1-877-276-5554 (toll free), www.dob.texas.gov.

Vermont

State of Vermont Department of Financial Regulation

If you have unresolved complaints about eBay Commerce Inc.’s money transmission services after contacting eBay Commerce Inc., you may also submit complaints to the Vermont Department of Financial Regulation, Banking Division using forms located at https://dfr.vermont.gov/file-complaint-or-ask-help/banking-complaints.

State of Vermont Department of Financial Regulation
Banking Division
89 Main Street
Montpelier, VT 05620-3101

Tel: 802-828-3307
Email: dfr.bnkconsumer@vermont.gov