The eBay Community

Buyer feedback

Well... I have been in the habit of leaving buyer feedback (because it has been available and it's a way to thank the buyer). I tell the buyer of my gratitude for their purchase, I tell them when the order will be shipped and how, I tell them the tra...

Having negative feedback removed?

A buyer recently purchased a trading card, and I shipped the order on April 23. About ten days later, the buyer opened an "item not received" case, and I refunded their purchase price plus shipping. A few days later, the buyer left a negative feedbac...

Bot Attacking eBay Listing Handing out Suspensions

I am a long-time eBay seller with a decent account history facing repeated unfair account restrictions (7-10 days) due to eBay's AI bot incorrectly flagging my listings as inauthentic. Mind you these are generic, unbranded items directly imported fro...

Report a Seller Seller did not provide the ordered service

Seller had me close a return request case # 5334074474 on March 27/24, but he never send the Item I paid for. Order # 17-1197-36136 for $. 59.61.

How to get ebay to correct their missing carrier scans they are docking me for.

I have a buyer who purchased 10 items separately & was shipped with one tracking number. Ebay incorrectly is docking me for all 10 as "missing on time tracking or carrier scan". This is incorrect. The complete tracking history is available thru USPS....

negative feedback threat unless i accept return.

recently sold a used motherboard and the buyer says it was missing parts, i had in the description what it came with and the pics also showed what it came with. It did not have the NVME heat sinks on it which you can see in the pics and was not liste...

Ebay charging sales tax on coin sale in Texas to Texas. There are no sales tax on coins in Texas.

Ebay charged my buyer sales tax on a coin he purchased. Texas does NOT charge sales tax on coins, or silver.How can buyer get his money back from ebay ?

Buying problems -- could they be fixed?

I want to see an ended item -- nooOOOooo, it loads a line of items, "YOU MAY ALSO LIKE", and the item I want to see drops down and down on the screen. Then it loads a SECOND line of "YOU MAY ALSO LIKE". Until a week ago I could hit "ESCAPE" and stop ...