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If you think you are a victim of a Gift Card scam, please contact us.
Digital gift cards are currently unavailable on eBay as we develop a better-than-ever experience to be launched soon.
You can purchase our gift cards at Kroger, Walgreens, and other retailers near you.
Date last updated: September 24, 2020
To make sure your eBay Gift Card codes are safe from scammers, follow these tips:
Treat your eBay Gift Card redemption code like cash.
Go to FTC.gov/giftcards or ebay.com/giftcardscams to learn more about gift card scams.
We will never ask you to email your personal information. Remember, if eBay needs you to update your account or provide any information, we always send a copy of our request to your Messages folder in My eBay. Always check there first.
Report the scam to Federal Trade Commission (FTC) . If you're outside the United States, you can report the scam to your local consumer protection agency or report it to econsumer.gov.
Ready to buy something? Great!
There are limits on redeeming eBay Gift Cards, including time and spending threshold limits. Additionally, eBay Gift Cards may not be used to buy other eBay Gift Cards, third party gift cards, gift certificates, coupons, coins, paper money, virtual currency, or items generally considered to be "bullion" (for example, gold, silver, and other precious metals in the form of coins, bars, or ingots).
An unused eBay Gift Card which has been lost, stolen, or damaged will only be replaced where required by law, when you have proof of purchase and the gift card number.
If you return an item you bought with an eBay Gift Card, the refund is credited back to your gift card.
