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Winter/Spring 2021

Get the most up-to-date tips, best practices and tools for selling success throughout the year.

What’s in store for the season

Retail trends

  • Know your customer - the Pandemic has increased online shopping among older consumers (Ages 56-74) – particularly in popular eBay categories such as pet supplies, and clothing. (source: NRF)
  • Home and Garden was the fastest growing ecommerce category in 2020 increasing from $1.21 at the end of 2019 to $1.84 billion today. (source: Statista)
  • Big and getting bigger – the share of Consumer Electronics bought online globally, is forecast to grow 14% by 2023. (source: Statista)

Coming up for Sellers on eBay

  • Keeping Sellers connected in 2021 – new site for eBay seller events, eBay Open returns online, Monthly Seller Checkins, Local Seller online meetings.
  • Simplified shipping badges come to eBay.
  • eBay Announces the Recipients of Its “Up & Running Grants” - 50 sellers receive $500k of resources and capital to help grow their small businesses.

Stay current with other Seller insights and eBay News

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Stay current with eBay News

Need-to-know updates for your eBay business.

Latest announcements

eBay for Business on YouTube

Whether you’re just starting to sell and looking for instructions and tips, or you’re a reseller building a small business, we’ll share the inspiration, how-tos, news, advice, and seller stories to help power your success.

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Great tips for any peak selling season

8 best practices for Sellers

Research trends and products

Dive deeper with Terapeak + eBay.

Determine what to sell

Plan what products to source and how to price them.

3

Optimize your listings

From pictures to pricing, follow these best practices.

Better listings
4

Help buyers find items

Match products with Sellers’ search terms.

Add item specifics
5

Optimize for mobile

More and more of your customers are mobile.

Mobile listing
6

Ship with eBay supplies

Your buyers trust the eBay brand.

Purchase supplies
7

Calculate returns costs

Estimate your costs for free returns.

Returns calculator
8

Do more with an eBay store

Get more out of the eBay marketplace.

Set up a store

Win the season with these social channel tactics

  • Set up an Instagram or Facebook account and use them to attract buyers to eBay.
  • Show off your products with great photos. If possible, show them in use or propped to reflect the current season.
  • Actively post at least once a week (same day if you’re doing it once a week) to build up consistency with your followers.
  • Plan a series of posts in advance so you can easily post each time.
  • Post about your expertise in the area of items you sell or post about a relevant topic you have knowledge about.
  • Post testimonials and positive comments you receive from customers (screen shots from feedback or My Messages).
  • Collaborate with others to put outfits together from your individual listings.
  • Hashtag the brands you’re promoting.
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How to create the perfect listing any time of year

There are four parts to the perfect listing

  • Title
  • Item Specifics
  • Quality Photos
  • Price
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Examples of perfect listing titles

example example

Fashion

  • Lululemon Swiftly Tech LS 2.0 Iced Iris Crew Shirt Long Sleeve
  • Nike Air Jordan 1 Retro High OG Baroque Brown Bio Hack Size 11

Electronics

  • VIZIO V405-H19 V-Series 40" Class 4K HDR 120Hz Smart TV New
  • Google Chromecast Ultra 4K Digital Media Streamer - Black (GA3A00403A14)

Trading Cards & Collectibles

  • 2021 Topps Series 1 Short Print Photo Variation Babe Ruth (#81) Yankees SP
  • Hallmark 2020 Holiday Ornament Gingerbread Cutie – 11th in Christmas Cupcakes – Mint in box

Pro Tip: Perfect titles AND item specifics help searchability of your listings.

Sell more during peak periods

Boost your visibility

Improve exposure with Promoted Listings.

Better impressions

Sell more with volume pricing

Your customers will spend more, buy more.

Offer volume pricing

Centralize your business

Manage your business with one convenient tool.

Use Seller Hub

Tips to boost your profits

Get more value with eBay Labels

Print, manage, track, and save with eBay Labels.

Simplify shipping

Use offers to buyers

When buyers show interest in your product target them with an offer.

Learn how

Keep selling after the sale

Offer post-sale deals and discounts.

Make more sales

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Tips for taking time away from your business

Everyone occasionally needs some time away—whether it’s to recharge your batteries, take care of an emergency, or catch up on orders during peak times.

You can let buyers know you’re away for a period of time without worrying. When you indicate you’ll be away, your handling and estimated delivery times will automatically be adjusted. You can also schedule this time in advance.

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