eBay Refurbished
Score quality refurbished products at the right price.
Every eBay Refurbished seller must meet rigorous performance standards & monitoring.
All products come with an extensive Allstate-serviced warranty. Learn more
Products always ship free and come with 30‑day free returns*. Learn more
Products are repaired or reconditioned to 100% functionality by vetted sellers or the manufacturer.
Every product goes through extensive testing to make sure it meets the highest standards per condition.
Products are assigned a condition (Good, Very Good, Excellent, and Certified), so you know exactly what you’re getting.
All products are expertly refurbished, 100% functional, and come with a one- or two-year warranty.
Pristine, like-new condition direct from the brand or authorized seller.
Like-new condition with no visible wear from quality-vetted sellers.
Minimal visible wear from quality-vetted sellers.
Moderate wear from quality-vetted sellers.
In 2022, refurbished smartphone sales on eBay avoided 19,800 tons of CO2 emissions, equal to taking 3,900 cars off the road for a year. **
Save up to 50% on quality products with one- or two-year warranties.
A refurbished product is one that has been expertly restored and tested by the manufacturer or qualified seller. Products are cleaned, repaired, and reconditioned to 100% functionality and then repackaged with new accessories.
eBay Refurbished items are from quality-vetted sellers who adhere to our strict grading and service criteria. All Refurbished items are put through a multi-point inspection, and each purchase comes with a warranty. Used items may have some signs of cosmetic wear, but they are fully operational and function as intended. Review the full Item Condition definitions.
eBay Refurbished products are graded under Certified, Excellent, Very Good or Good condition tiers. Certified condition items can either come from the manufacturer/brand who originally made the item, or an authorized reseller who has a license or agreement with the manufacturer to sell their products. Excellent, Very Good, and Good condition items come from third-party sellers that eBay has vetted, monitors, and holds to strict standards. The “Seller Refurbished” item condition is not part of the official eBay Refurbished program, rather is a listing condition as defined by an individual seller. See seller's listing for full details.
Every eBay Refurbished purchase comes with a warranty, serviced by Allstate. Certified condition items come with a two-year warranty; Excellent, Very Good and Good condition items come with a one-year warranty. Warranty coverage will begin on the date of purchase. Allstate will service all warranty claims directly.
Your warranty is automatically registered with Allstate at the time of purchase and is included at no extra cost with the purchase of an eBay Refurbished item. You will receive a separate email with details of your warranty. If for any reason you do not receive the warranty confirmation email, the eBay Refurbished badge can act as proof of warranty when paired with a receipt.
For more information related to the warranty, including coverage details and how to file a claim, visit our eBay Refurbished Warranty Page.
We’ve got you covered! All eBay Refurbished items are expertly refurbished by professionals who meet our strict quality standards. However, in the rare event that your order arrives with a defect, with limited exceptions, you have 30 days to return the item for free. eBay Refurbished items are also covered by a one- or two-year warranty
You can compare the condition grade you ordered with our eBay Refurbished grading criteria. If they do not match, with limited exceptions, you can return the item for free within 30 days of purchase. Learn about Returns.
You have 30 days to return an eBay Refurbished item for free, subject to certain exceptions. To learn more about eBay’s hassle-free returns, click here. eBay Refurbished items are also backed by eBay’s Money Back Guarantee.
If you’ve still got questions or need help with an order, visit eBay’s Customer Service.
**Reported carbon savings are estimated for phones that were used and then refurbished for reuse. eBay believes this information is substantially representative of smartphones sold in our eBay Refurbished program. This reported value is an estimate that reflects potential – not actual – carbon savings. In calculating this value, average data was used on phones and parts manufacturing carbon emissions; estimated differences in transportation, lifetime, and use phase energy; displacement rates of new phones, as well as end-of-life scenarios. No third-party verification was undertaken. This data is provided to illustrate estimated carbon and waste impacts. eBay, Inc. and its subsidiaries and affiliates (collectively, “eBay”) make no representations or warranties, and shall have no liability to any party for any damages, claims or losses of any kind whatsoever, whether direct, incidental, indirect, special or consequential, out of or in connection with the information contained herein. In providing the information, eBay is not providing any service to the recipient, and shall have no liability to any party for any damages, claims or losses of any kind whatsoever, whether direct, incidental, indirect, special or consequential, arising and is under no obligation to provide any additional reports to such recipient.
