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Home > Sell > Seller Center > Shipping Center > Create a Shipping Label on PayPal
  Create a Shipping Label on PayPal
 
You can create shipping labels and packing slips on PayPal when you ship by U.S. Postal Service (USPS) service and print one label at a time. You don't need a special label printer-just print the label on a normal sheet of paper and tape it to your package.


Primary label printing functionalities are explained below. If you are looking to find answers for specific issues, please check Frequently Asked Questions page.


New PayPal shipping label tool
The new PayPal shipping label tool supports label printing for eBay transactions. Users can continue to print their labels on the old flow for UPS shipments and off-eBay transactions. PayPal Multi Order Shipping (MOS) application is also available for the bulk label printing.


Benefits of creating shipping labels using new PayPal flow
Here's how printing labels and packing slips on PayPal can save you time, effort, and money:
  • There are no fees from eBay or PayPal to print labels online. You only pay the cost of the postage plus any other services you pick, like insurance or tracking.
  • Services like Tracking and Signature Confirmation are cheaper if you print labels online than purchasing them at the post office.
  • Printing your shipping labels on PayPal helps you provide proof of shipment if you need PayPal Seller Protection.
  • You can insure the package using ShipCover (for eBay orders) or USPS.
  • Tracking information is automatically uploaded to PayPal (and eBay for eBay orders). You can check the shipping status of your shipped items in the Manage Your Shipping section on PayPal platform. With your tracking information, buyers can also check the shipping status of packages, so you'll receive fewer emails from buyers.
  • When you print a label for an eBay order, eBay will send an order update email with tracking details to your buyer. You can include an additional message to your buyer.
  • If you use free carrier pickup (for Priority Mail or Express Mail), you can save a trip to the post office—otherwise, you can just drop off your package at the post office counter instead of standing in line.


Creating a shipping label
To create and print shipping labels using PayPal:
  1. Sign in to PayPal, once you land on your default Account Overview page, find the item you want to ship and click the Print shipping label button.
  2. Fill out the information on the shipping label. Item and other information may be prefilled for you based on your order.
    You can insure the items you're shipping.
    You can request Delivery Confirmation (free with Priority Mail and discounted with some other services).
    You can show the cost of shipping on the label or keep that cost hidden.
    If you're shipping internationally, you can print customs forms.
  3. Review your payment information. If it's correct, click the Continue button.
  4. On the Finish printing your label page, click the Print label button.


Reprinting a label
You can void a shipping label on PayPal using 'Void Label' option either from Manage Your Shipments page or print label success page.

Steps to reprint a shipping label
  1. On an account overview page, identify the item for which you want to re-print the label.
  2. Click on 'Details' link and you'll see the Transaction Details page.
  3. At the bottom of the Transaction Details page, under section 'Shipments' click on the link 'Manage your shipments'
  4. You'll see 'Manage you shipments' page' with pre-searched label transaction.
  5. Choose the option 'Re-print label' from the drop down box and click on it to Reprint the label.

Note: You can reprint a label up to 10 times, but you can only reprint labels up to 24 hours after you first created and printed the label.


Voiding a label
  • You can void a shipping label up to 120 hours from label purchase time.
  • You can access 'Void Label' option either from Manage Your Shipments page or print label success page.
  • If you don't use the label, your PayPal account will be credited for the label cost within 14 to 21 days.
Steps to void a label:
  1. On an account overview page, identify the item for which you want to void a label.
  2. Click on 'Details' link and you'll see the Transaction Details page.
  3. At the bottom of the Transaction Details page, under section 'Shipments' click on the link 'Manage your shipments'
  4. You'll see 'Manage you shipments' page' with pre-searched label transaction.
  5. Choose the option 'Void label' from the drop down box and click on it to void the shipping label.

Note: You can void the shipping label and insurance up to 120 hours after you purchase the label.


Creating a packing slip
  • A packing slip is a receipt summarizing your respective sale.
Steps to print a packing slip for an existing order on PayPal system from Transaction Details page:
  1. On an account overview page, identify the item that you want to print a packing slip.
  2. Click on 'Details' link and you'll see the Transaction Details page.
  3. At the bottom of the Transaction Details page, under section 'Shipments' click on the link 'Print Packing Slip' to print a packing slip.

Steps to print a packing slip for an existing order on PayPal system from print label success page:
  1. On print label success page, click on the link 'Print Packing Slip' to print a packing slip.

Note: To print a packing slip you need to create a shipping label first. If you don't want to create a shipping label, you can print the shipping and/or order details to use as a packing slip.


Print multiple labels for the same order
If you're shipping an order in multiple packages (for example, a lamp base in one box and the lampshade in another), you can create and print more than one label for the same order. You'll be able to change the shipping service, and your PayPal account will be billed again for the cost of the additional label.

Steps to print another label for an existing order on PayPal system:
  1. On an account overview page, identify the item for which you want to print another label.
  2. Click on 'Details' link and you'll see the Transaction Details page.
  3. At the bottom of the Transaction Details page, under section 'Shipments' click on the link 'Manage your shipments'
  4. You'll see 'Manage you shipments' page' with pre-searched label transaction.
  5. Choose the option 'Print another label' from the drop down box and click on it to print another label for the same order/transaction.


International shipping forms
When you create and print a shipping label for an international shipment, you'll need to fill out the customs form before you pay for and print the label. Some information on the customs form, such as address, is already filled out for you.


Managing your Shipments
The Manage Your Shipments page is a central place where you can manage and perform additional tasks such as search, reprint or void a label etc. on existing order(s) that you've already printed.

Manage Your Shipments page can be accessed either from Transaction Details page or transaction's success page.

To access the Manage Your Shipments page using Transaction Details page:
  1. On an account overview page, identify the item for which you want to change an option.
  2. Click on 'Details' link and you'll see the Transaction Details page.
  3. At the bottom of the Transaction Details page, under section 'Shipments' click on the link 'Manage your shipments'
  4. You'll see 'Manage you shipments' page' with pre-searched label transaction.
  5. Choose the option that you intend to perform from the drop down box and click on it to execute the action.


Getting the package to the post office
Once you've printed your shipping label and prepared your package, you can contact USPS and request that they pick up your Priority Mail or Express Mail package and any other packages for free with your regular mail service. You can also request package pick-up on demand for a fee. The USPS will also pick up First-Class Mail, Media Mail, and international mail.

If you choose to take the package to the post office, just print your shipping label and package your item in advance. You can leave the package on the post office counter instead of standing in line.


Recommended printers
You can print your shipping label and packing slip on 8.5" x 11" paper using most standard printers, and then tape the label to the envelope or box. If you want to print on label stock, you can use any of the following combinations of printers and types of label stock:
  • Brother QL-500 - White Continuous Length Tape, item number DK-2205 or DK-2212
  • Brother QL-550 - Brother White Continuous Length Paper Tape, 2.44 in x 100 ft, item number DK-2205 or White Continuous Length Film Tape, 2.44 in x 50 ft, item number DK-2212
  • DYMO LabelWriter 330 - Dymo Internet Postage Labels - 1-Part (PayPal & eBay), 2.4 in x 7.5 in, item number 99019 or DYMO 2-Part Internet Postage Labels, 2.25 in x 7.5 in, item number 30384
  • DYMO LabelWriter 330 Turbo - Dymo Internet Postage Labels - 1-Part (PayPal & eBay), 2.4 in x 7.5 in, item number 99019 or DYMO 2-Part Internet Postage Labels, 2.25 in x 7.5 in, item number 30384
  • Pitney Bowes LPS-1 - Continuous Paper Tape, 2.44 in x 100 ft, item number LA0-5
  • Zebra TLP 3482 - Zebra White, 4 in x 6 in, various item numbers
  • Zebra HT-146 - Zebra White, 4 in x 6 in, various item numbers
  • Zebra TLP 3844-Z - Zebra White, 4 in x 6 in, various item numbers
  • Zebra LP2844-Z - Zebra White, 4 in x 6 in, various item numbers
  • Zebra TLP2844 - Zebra White, 4 in x 6 in, various item numbers
Note: International shipping labels can only be printed on ink-jet or laser printers.


 

 

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