Law Enforcement & Govt. Authorities
Report stolen goods to the police, resources for law enforcement services & all govt. authority investigations.
For use by government agencies
About eBay's Criminal and Regulatory Investigations Team
eBay enables hundreds of millions of people to buy and sell online. eBay established the Criminal and Regulatory Investigations Team to promote the safe use of its platforms and to collaborate with local, national, and international law enforcement in apprehending and prosecuting criminals.
How to request eBay user data
Government agencies in North America seeking assistance and records for investigations relating to eBay may contact the Criminal and Regulatory Investigations Team for assistance.
Government Authorities have the following resources available:
- Search eBay Listings and obtain eBay records in real time using LeadsOnline's First Responder Service.
- Submit a request to one of our investigators via our eBay Law Enforcement tool.
- Email us at lawenforcement@ebay.com for questions on how to accurately request records. This service is dedicated to law enforcement officers only and inquiries from customers won’t be processed.*
- Members/general public who want to report a problem to eBay, please visit our Reporting Fraud or Stolen Goods to the Police section.
How to report a listing offering a prohibited item for removal
- The Regulatory Portal enables market surveillance, monitoring and law enforcement authorities to efficiently and effectively report listings for prohibited items and securely request the removal of such listings.
- If you have further questions on how to accurately use the Regulatory Portal, please email us at regportal@ebay.com.
- This site may only be used by market surveillance, monitoring and law enforcement authorities and third parties explicitly authorized by eBay.
- Please use the Regulatory Portal link below to register.
Save time in your investigation
The following are tips for government agencies to assist in your investigation:
- Search for active listings using a search string or specific item number. This lets you search by the nearest zip code using options in the left-hand column.
- The Feedback Profile reflects comments made by other users regarding prior transactions.
- Search by seller ID for all active/completed sales, dating back 30 days. This generally provides you with the seller's state of residence.
- Create your Favorite Searches.
eBay listings remain visible on the site for about 90 days after closing and are searchable by specific item number.
Criminal and Regulatory Investigations Team Partnership
LeadsOnline's First Responder Service is available 24/7/365. Our partnership with LeadsOnline makes it possible for law enforcement personnel to locate possible stolen merchandise that has been listed for sale or sold on eBay.
LeadsOnline can assist with the following searches:
- Locate seller ID information for property listed on eBay.
- Locate seller listings and sales history for property listed on eBay.
- Please visit www.leadsonline.com for more information.
eBay's Privacy Policy and Law Enforcement Disclosure
We care deeply about the privacy of the eBay community and will protect the privacy of our members even while working closely with law enforcement to prevent criminal activity. If you are unsure about our privacy practices, please visit eBay's Privacy Page for more information.