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eBay has partnered with Allstate to include a powerful warranty with every eBay Refurbished product. So you’re covered in the event your item breaks or malfunctions.
| Certified Refurbished | Excellent | Very Good | Good | |
|---|---|---|---|---|
| Warranty length | Two year | One year | One year | One year |
| Appearance | Pristine, like-new | Like new | Minimal wear | Moderate wear |
| Refurbished by | Manufacturer (or authorized reseller) | Quality-vetted seller | Quality-vetted seller | Quality-vetted seller |
| Certified Refurbished | |
|---|---|
| Warranty length | Two year |
| Appearance | Pristine, like-new |
| Refurbished by | Manufacturer (or authorized reseller) |
| Excellent | |
|---|---|
| Warranty length | One year |
| Appearance | Like new |
| Refurbished by | Quality-vetted seller |
| Very Good | |
|---|---|
| Warranty length | One year |
| Appearance | Minimal wear |
| Refurbished by | Quality-vetted seller |
| Good | |
|---|---|
| Warranty length | One year |
| Appearance | Moderate wear |
| Refurbished by | Quality-vetted seller |
Our warranty provides extensive coverage and support you can trust to help make things right.
For more details on your coverage, contact Allstate Protection Plans for help.
File a claim at Allstate Protection Plans anytime, 24/7. Have your receipt and covered item with you.
Many claims are approved instantly. In other cases, a specialist will guide you through the next steps.
We’ll repair your item. If we can’t repair it, we’ll send you a replacement or reimburse you for one.
Thinking about buying a refurbished product? Get up to 50% off a range of premium brands.
All products in the eBay Refurbished program follow a strict set of item and seller standards. Certified Refurbished is the top tier of our conditions and includes a two-year Allstate warranty. Excellent, Very Good and Good item conditions offer a spectrum of value and include a one-year Allstate warranty.
The manufacturer or a manufacturer-approved vendor inspects, cleans and refurbishes Certified Refurbished items.
All sellers in Excellent, Very Good and Good conditions are quality-vetted, professional refurbishers.
Yes. The manufacturer, manufacturer-approved vendor or quality-vetted seller thoroughly cleans the item to ensure it is in a pristine, like-new condition.
Yes. Items include new generic packaging with original or new generic accessories, where applicable.
eBay Refurbished items are from quality-vetted sellers who adhere to our strict grading and service criteria. Used items may have some signs of cosmetic wear, but it is fully operational and functions as intended. This item may be a floor model or store return that was used. To review the full Item Condition definitions click here.
Yes. Buying refurbished can help reduce carbon emissions and eliminate unnecessary waste by keeping products in circulation for many more years to come.
eBay Refurbished items are backed by eBay’s Money Back Guarantee. Click here to learn more.
You have 30 days to return an eBay Refurbished item. To learn more about eBay’s hassle-free returns, click here.
All eligible eBay Refurbished items come with a Allstate warranty, starting on the date of purchase. The warranty is included with the purchase of the item.
Don’t fret! The eBay Refurbished badge will act as proof of warranty when paired with a receipt. If you need to file a claim, contact Allstate directly and be prepared with the following: item receipt including order number, order confirmation email showing the eBay Refurbished badge and a link to the original listing.
It is not possible to purchase this product as it is included at no extra cost with the purchase of the item. To get an eBay Refurbished warranty you must purchase an eligible eBay Refurbished item.
For Certified Refurbished items, the warranty coverage will last two years from the date of purchase. For Excellent, Very Good, and Good Refurbished items, the warranty coverage will last one year from the date of purchase. SquareTrade, an Allstate company, will service all warranty claims on behalf of the eBay seller.
Your coverage begins on the date you purchased your eBay Refurbished item.
You can file a claim 24/7 by accessing the "My Warranties" section of the SquareTrade, an Allstate Company, website – SquareTrade.com. You can also view and manage your plan here.
Please click here to read the full Terms & Conditions of the Warranty Contract, or contact SquareTrade, an Allstate Company, at SquareTrade.com. There are agents available 24/7 and an agent is always happy to assist you.