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eBay has partnered with Allstate to include a powerful warranty with every eBay Refurbished product. So you’re covered in the event your item breaks or malfunctions.
| Certified Refurbished | Excellent | Very Good | Good | |
|---|---|---|---|---|
| Warranty length | Two year | One year | One year | One year |
| Appearance | Pristine, like-new | Like new | Minimal wear | Moderate wear |
| Refurbished by | Manufacturer (or authorized reseller) | Quality-vetted seller | Quality-vetted seller | Quality-vetted seller |
| Warranty length | Two year |
|---|---|
| Appearance | Pristine, like-new |
| Refurbished by | Manufacturer (or authorized reseller) |
| Warranty length | One year |
|---|---|
| Appearance | Like new |
| Refurbished by | Quality-vetted seller |
| Warranty length | One year |
|---|---|
| Appearance | Minimal wear |
| Refurbished by | Quality-vetted seller |
| Warranty length | One year |
|---|---|
| Appearance | Moderate wear |
| Refurbished by | Quality-vetted seller |
Our warranty provides extensive coverage and support you can trust to help make things right.
For more details on your coverage, contact Allstate Protection Plans for help.
Please click here to read the full Terms & Conditions of the warranty contract.
File a claim at Allstate Protection Plans anytime, 24/7. Have your receipt and covered item with you.
Many claims are approved instantly. In other cases, a specialist will guide you through the next steps.
We’ll repair your item. If we can’t repair it, we’ll send you a replacement or reimburse you for one.
Thinking about buying a refurbished product? Get up to 50% off a range of premium brands.
All products in the eBay Refurbished program follow a strict set of item and seller standards. Certified Refurbished is the top tier of our conditions and includes a two-year warranty serviced by Allstate. Excellent, Very Good and Good item conditions offer a spectrum of value and include a one-year warranty serviced by Allstate. Learn more about the program.
Your warranty is automatically registered with Allstate at the time of purchase. The warranty is included with the purchase of an eBay Refurbished item and you will receive a separate email with details of your warranty.
The eBay Refurbished badge can act as proof of warranty when paired with a receipt. If you need to file a claim, contact Allstate directly and be prepared with the following: item receipt (including order number), order confirmation email showing the eBay Refurbished badge, and a link to the original listing.
It is not possible to purchase this warranty as it is included at no extra cost with the purchase of an eBay Refurbished product. To get an eBay Refurbished warranty, you must purchase an eligible eBay Refurbished item.
For Certified Refurbished items, the warranty coverage will last two years from the date of purchase. For Excellent, Very Good, and Good refurbished items, the warranty coverage will last one year from the date of purchase. Allstate will service all warranty claims directly.
Your email is shared with Allstate so that they can register the warranty coverage on your behalf, starting on the date of item purchase. This will provide you with a seamless and a faster claims registration process.
You can file a claim 24/7 by accessing the “My Warranties” section of the Allstate website. You can also easily view and manage your plan. Should you need to file a claim within the coverage period, sign in using your email address associated with your eBay account and your order details should be available. Still have questions? Visit Allstate’s Help page.
See full Terms & Conditions of the Warranty Contract, or contact SquareTrade, an Allstate Company, at SquareTrade.com. There are agents available 24/7 that are always happy to assist you.