eBay
  • Daily Deals
  • Sell
  • Customer Support
  • Shop Deals

Spotlights

Selling Tools

At eBay, we're continually working—and investing—to provide sellers with the very best tools. Today, there are a number of solutions from eBay and third-party providers that deliver outstanding functionality to help our sellers take full advantage of today's business opportunities.

As we continue to focus our investment, eBay will be discontinuing Blackthorne.

  • Starting March 31, 2014, eBay will no longer introduce new features or provide technical support for Blackthorne.
  • After September 30, 2014, Blackthorne will no longer be available.
Find the right new tool now to meet your business needs.
Check each tool's page for more specifics—including step-by-step guidance—to make a smooth transition from Blackthorne. Use the feature chart below for a more detailed comparison of the tools.

selling manager logo Selling Manager

FREE for all sellers

eBay's online tool—conveniently located in My eBay—designed to help medium-volume sellers manage their eBay listings.
  • Track active listings
  • Generate bulk feedback and print invoices
  • Print invoices and labels in bulk

sellingmanagerpro logo Selling Manager Pro

FREE with a Premium or Anchor eBay Store subscription

eBay's advanced selling tools help you create listings, manage post-sale activities, and manage your inventory.
  • Automatically list and relist items
  • Buyer auto notification; payment received, item shipped
  • Auto feedback upon buyer payment and restock alerts
Either $15.99 per month or FREE for Premium and Anchor eBay Store subscribers.


auctiva logo Auctiva

This web-based solution offers a comprehensive set of tools to help you list, market, and manage all your eBay listings.
  • List with an easy-to-use One-Page Lister
  • Create multi-variation listings
  • Enjoy integrated image hosting (including eBay Gallery images!)
Subscriptions starting at just $4.98 per month with your discount


inkFrog logo inkFrog

Blackthorne users save 35% and get 6 months FREE

An easy-to-use, web-based tool for efficient listing, photo uploading, and managing your eBay sales.
  • Edit and schedule listings in bulk
  • Support for multiple eBay accounts
  • Smartlister with Terapeak research integration
Subscriptions starting at just $9.95 per month with your discount


selling manager logo SixBit

Blackthorne users save 30% until January 1, 2015

A desktop-based, all-in-one selling tool that lets you list, manage, and analyze your eBay sales.
  • Full database import from Blackthorne (Ad Templates, Email Templates, Presets and more)
  • Full-featured automation for managing inventory and order processing
  • World class support
Subscriptions starting at just $13.99 per month with your discount

Frequently Asked Questions

blank
Why is Blackthorne being discontinued?
At eBay, we're continually investing to provide best-in-class tools to help you manage your business and take full advantage of today's opportunities. Today, there are a number of solutions from eBay and third-party providers that deliver outstanding functionality to help our sellers take full advantage of today's business opportunities. After careful consideration, to better focus resources, eBay will discontinue Blackthorne next year.
blank
When will Blackthorne be discontinued?
Effective immediately, Blackthorne will no longer be available to new users. Starting March 31, 2014, we will no longer provide technical support for current Blackthorne users, and as of September 30, 2014, you'll need to be using a new tool—either an eBay solution or one of a number of great solutions now available from third-party providers.
blank
I'm a current Blackthorne subscriber. What do I need to do?
For current Blackthorne users, here's what to do: 1) evaluate and select another selling tool available from eBay or a third-party provider, 2) transfer your listing data and sales history from Blackthorne to your new tool, and 3) start using your new tool.
blank
How much do these other listing tools cost?
Refer to the chart for an overview of each tool's monthly subscription fees, and click any tool name for more detailed pricing information. Note, for each of the third-party tools, eBay has negotiated special discount offers exclusively for current Blackthorne users.
blank
How do I know which selling tool is right for my business?
Choosing the right selling tool depends on a number of factors, such as the nature and size of your business, whether you sell internationally, your listing format, your expected growth, and whether you prefer using a desktop or web-based tool. Use the chart above to help guide your evaluation.
blank
Where can I get help to learn how to use the new selling tools?
Each third-party provider listed above offers training sessions, workshops, and/or webinars to provide sellers with the knowledge necessary to get the most out of their new selling tool. Check each tool's product page for more information.
blank
Will I lose my sales history when I transfer my data from Blackthorne to a new tool?
No, you will be able to migrate your listings without losing your sales history. All of the third-party providers listed above offer an import functionality, which allows for a seamless migration from Blackthorne to a new tool.
blank
How long will it take to move to the new selling tool?
The amount of time it will take to transfer your Blackthorne data to your new selling tool will vary depending on the number of listings and type of inventory you have. Each of the third-party providers recommended in the chart above offers solutions to import your existing listing and inventory data to make the transition easier.
blank
How do I cancel my Blackthorne subscription?
To cancel your Blackthorne subscription, go to My eBay, select the Account tab, then click the Subscriptions link in the left column under My Account. Use the Subscriptions page to cancel your subscription.
blank
What if I have additional questions?
If you have any questions about the Blackthorne discontinuation, please visit our online customer support page. Select Selling tools from the Selling menu, then click Call us in the right hand column to receive a unique passcode that will put you through to the most appropriate representative. Customer support - seller tools Customer support - call us



Additional site navigation