Shipping and handling charges
If you offer free shipping—and the buyer has chosen that option—you’ll get an automatic 5-star DSR for shipping and handling charges when that buyer leaves feedback.
Shipping and handling time
If you offer 1-day handling and the item is delivered within 4 days, you’ll get an automatic 5-star DSR for shipping time, as long as you upload tracking information within 1 business day of receiving payment.
Fast ’N Free
listings get the extra protection of having a low rating for shipping time automatically converted to a 5-star rating—as long as you upload tracking and the item is delivered within the stated handling time, plus the estimated delivery time.
You’ll automatically receive a 5-star communication DSR when a buyer leaves feedback if:
- You specify same-day or 1 business day handling time and upload tracking information within 1 business day.
- There are no buyer- or seller- initiated communications in eBay Messages and no requests for contact information.
- No eBay Buyer Protection or PayPal Purchase Protection cases were opened before Feedback was left.