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We’re here for you

The Seller Protection Team works behind the scenes to make eBay a great place to sell confidently, knowing that we’re always here for you

Our Policies Protect You

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Ship to the world

How eBay protects you

Learn about eBay seller protection.

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Shipping success

Have an unpaid item?

Find out what to do.

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How eBay protects you

For the rare times when something goes wrong, seller protection is here to defend your interests.

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FAQs

Want to know how to deal with feedback? Or how you're protected from unpaid items?

Find out here

Best practices

Selling tips that help your transactions go smoothly.

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Quick tips for sellers

Get helpful advice straight from eBay experts.

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More about seller protection

eBay seller protection policy

Find out how you’re protected.

Frequently Asked Questions

Have a question about how to deal with feedback or a low DSR? See the FAQ for answers.

Updated eBay Seller Performance Standards are here

So you can focus on doing what matters most to your buyers.

eBay seller protection policy

Find out how you’re protected.