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Shipping basics

Ship smart to save money and time—and attract more buyers to your listings

Your Shipping Options

1

Free shipping

Offering free shipping is a great way to attract buyers, and helps your listings qualify for the Fast 'N Free logo.

2

Flat-Fee Shipping

If you choose flat-fee shipping, be sure to research average shipping costs for similar items. Consult each carrier’s rates to determine your flat-fee costs.

3

Calculated Shipping

With calculated shipping, your shipping costs are determined automatically based on your packaged item's size and weight, as well as your and your buyer’s location. Use our shipping calculator to determine a fair rate.

Determining Your Shipping Costs

Follow these three easy steps to figure out how much it will cost to ship your sold item

  1. Select your packaging. eBay offers several convenient ways to determine the right packaging, including some free options:

  2. Prepack and weigh your item. After taking pictures prior to listing your item, you can prepack it to accurately determine shipping costs. Make sure you measure your package's dimensional weight to avoid extra postage costs. Pack your item without completely sealing the package; that way you can make any necessary adjustments before sending it out. Once you weigh it, you can use the Shipping Calculator to figure out the exact amount you’d like to charge or, if you offer free shipping, how to adjust your selling price to accommodate those shipping costs.

  3. Shipping Calculator. The Shipping Calculator offers a great way to research different shipping options. By determining the weight and the dimensions of the box for your item, you can estimate shipping costs to a variety of locations using a variety of carriers.

Save-Time-and-M

With eBay Labels, You Just Click, Print, and Ship

eBay labels offer savings of up to 24%* on Priority Mail® and up to 37%** off of FedEx. Tracking is uploaded automatically, so your buyer is kept informed every step of the way. Plus, you get free supplies and free package pickup. Just go to your sold items and click Print Shipping Label.

Save Time and Money with eBay Labels

  • Just go to your sold items and click Print Shipping Label
  • Create and print USPS or FedEx labels from any printer. Labels are auto-filled with your buyer's shipping information.
  • Pay for your labels through eBay or PayPal, at discounted rates compared to the post office or FedEx Office
  • Order free co-branded shipping supplies from the USPS.
  • Schedule free USPS carrier pickups or drop your packages at any staffed FedEx Office location.
  • When you print shipping labels from My eBay, the USPS or FedEx tracking number is automatically updated on My eBay and the eBay order details page. An email with the tracking number is sent to your buyer so they know the item has shipped.
  • Easily manage shipping from the "Track and manage shipments" page in My eBay.
  • Reprint a label at no extra charge or void a label you don't use within five days.
  • Use ShipCover insurance for peace of mind when shipping your sold items

How are sellers using eBay labels?

See how eBay labels help simplify shipping.

Find out how to print labels at home.

Use Handling Time to Your Advantage

What Handling Time Is and How You Set It

Handling time is the number of business days between when you receive payment and when your package is scanned by your shipping carrier. Needless to say, buyers like to get their items fast. So the sooner you ship, the happier they'll be.

Whenever you create a new listing, choose a handling time you can meet. However it's easy to change your handling time in just a couple of steps:

  • From eBay.com
    If you're listing an item using the eBay quick listing or Sell Your Item tools, simply click the Handling Time field, then make your selection from the drop-down menu.

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  • From the eBay mobile app
    To find and change your handling time through the eBay mobile app, go to your preferences screen, and then select Handling Time.

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How to Calculate Handling Time

Your handling time is measured in business days—weekends and major holidays don't count. Remember, the handling-time clock begins once you receive payment from your buyer and ends when your shipping carrier scans the package. Be sure to check your shipping carrier's business hours before drop-off, so your package can be scanned before 11:59:59 pm PT that day.

Why Handling Time Matters

Your handling time is the commitment you make to get your package to your buyer on time. It not only helps set expectations—it differentiates your listings from those with longer handling times. Just be sure to set one you know you can meet.

Since choosing a handling time is completely up to you, meeting or beating it makes for great customer service while maintaining your on-time shipping performance.

Quick Handling Time: Best Practices for Customer Satisfaction

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Reach Millions More Buyers with the Global Shipping Program

Sell with confidence to shoppers in over 100 countries. With the Global Shipping Program (GSP), it's as easy to sell internationally as it is domestically. Your eligible listings are automatically available to millions of buyers across the globe. In fact, GSP sellers have seen their sales increase by up to 15%.***

The Global Shipping Program takes care of all the details. When your item sells, just ship it to the Global Shipping Center in Kentucky. The Program takes care of the rest, including customs forms, import fees, and international shipping with end-to-end tracking.

Pack It Up Right

Make sure your item arrives safe and sound

When packing, go for a snug fit—but not too snug. Measure the item and select a box or envelope with enough extra room for additional packing materials. Use bubble wrap or biodegradable packing peanuts for padding to get your item there in good condition.

eBay-branded Shipping Supplies

eBay-Branded Shipping Supplies

Give your eBay packages a professional look with quality packaging materials at a great price. eBay-branded shipping supplies can be used with the carrier of your choice, and currently include:

  • Boxes: Premium quality, 100% recyclable, 10 different sizes
  • Padded mailers: Premium quality, two different types, several convenient sizes
  • Tape: Moisture resistant, low noise, high tensile strength, non-yellowing

Shipping Tips

1

Get free supplies

USPS, FedEx, and UPS all offer ways to get your hands on free shipping supplies.

2

Pad your item

The right amount of padding will help your item travel safely.

3

Pack it tight

Choose a box or mailer that provides a snug fit for your item plus packaging materials.

4

Ship from home

Print labels, have supplies delivered to your door, schedule carrier pickups, and more. Our carrier partners make it easy to ship from home.

Tools and Resources

Shipping Best Practices

Boost your sales and ratings, and lower your costs.

Global Shipping Program

International shipping made easy.

Shipping calculator

Estimating shipping costs just got easier.

Have more questions about shipping?

Find answers in our FAQ center.

View Shipping FAQs

*Optional feature fees and final value fees apply. Excludes some listing styles and categories. See details.

**For domestic shipping and to Canada, England, Scotland, Wales, Ireland, Australia, and New Zealand.

***Approximately 16% of sellers who enrolled in the Global Shipping Program in Apr 2015, who had not previously sold internationally and who enabled more than 60% of their eligible listings with the Global Shipping Program, experienced a 15% increase in sales (or more) 90 days after enrollment as measured against the 90-day period prior to enrollment. Individual results may vary.