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Offering shipping discounts


You can offer buyers shipping discounts when they buy items from you.

Listings that offer shipping discounts say "Save on shipping." When your shipping discounts are set up and activated, we automatically calculate and deduct them from the total shipping cost. The discount is shown to buyers when they complete payment.

You can offer several kinds of shipping discounts:

  • Flat shipping rules

  • Calculated shipping rules

  • Carrier-specific discounts

  • Promotional shipping rules

If you tell buyers how to get shipping discounts, you may want to suggest they add all their items to the shopping cart. If you don't use the Combined shipping discounts feature, buyers must click Request Total in the cart to get an invoice reflecting their shipping discount.

Creating flat shipping rules

Flat shipping rules let you offer discounts when someone buys more than one of your items. You can set up your rules to charge your buyer for shipping the item with the highest shipping cost, and add an additional, lower charge for each additional item. You can also subtract shipping charges for each extra item, or offer free shipping on additional items. If you subtract a particular amount, you can make it a fixed amount or a percentage of the shipping charge.

Example 1: In anticipation of a buyer purchasing 3 items, you can set up a rule to charge the shipping amount for the item with the highest shipping cost, plus an additional $1 for each extra item.

Example 2: In anticipation of a buyer purchasing 3 items, you can set up a rule to charge  shipping on the item with the highest shipping cost, and then charge $1 less than that amount for each additional item purchased.

To create flat shipping rules:
  1. Go to My eBay > Account > Site Preferences.

  2. Next to Shipping Preferences, click Show.

  3. Next to Offer combined payments and shipping, click Edit.

  4. Under Flat shipping rule, click Edit or Create.

  5. Create a new shipping rule or edit the details on your existing rule.

  6. To create additional profiles with different flat-shipping-rule dollar amounts, click Add profile (advanced) and fill in the details.

  7. Click Next, review your rules, and click Save.

Tip: To offer free shipping for additional items, select Add an amount for each additional item from the drop-down menu, and then select the Free shipping option.

Creating calculated shipping rules

Calculated shipping rules let you combine multiple purchases from a buyer in one shipment, which is generally less expensive than shipping items separately. If you set up calculated shipping rules, you can either:

  • Automatically combine the weights of all the items in one shipment

  • Automatically combine the weights of the items in one shipment and subtract a weight amount (in ounces)

Example 1: In anticipation of a buyer purchasing 3 items, each weighing 5 ounces, you can set up a rule that charges shipping for a single 15-ounce shipment instead of 3 5 ounce shipments.

Example 2: In anticipation of a buyer purchasing 3 items, each weighing 5 ounces, you can set up a rule that combines the items in one 15-ounce shipment and automatically deducts 3 ounces from the total weight.

Important: Calculated shipping rules apply only to listings for which you specify calculated shipping and combined shipping discounts.

To create calculated shipping rules:
  1. Go to My eBay > Account > Site Preferences.

  2. Next to Shipping preferences, click Show.

  3. Next to Offer combined payments and shipping, click Edit.

  4. Under Calculated shipping rule, click Edit or Create.

  5. Create a new shipping rule or edit the details on your existing rule.

  6. To create additional profiles with different weights subtracted, click Add profile (advanced) and fill in the details.

  7. Click Next and select your packaging and handling options.

  8. Click Next, review your rules, and click Save.

Offering carrier-specific discounts

Help your listings stand out by providing extra savings on shipping costs. Whether you are charging calculated or actual shipping costs, carrier discounts give you the ability to pass some or all of the savings along to your buyers.

Note: These preferences can be used to offer lower shipping rates to your buyers based on your actual shipping costs. Using eBay labels to print and pay for labels is one way to make sure your shipping costs as a seller will be covered through what is collected from your buyers. However, if you enable these discounts but go to a carrier retail location to purchase labels (instead of using eBay labels), you may end up paying more than the shipping costs charged to your buyer on the specific transaction.

You have two options for offering carrier discounts to your buyers:

  1. Set up a flat discount off retail or daily rates for Domestic and International shipments across all carriers (USPS, FedEx, and UPS); or

  2. Offer eBay-negotiated discount rates

    • eBay negotiates with USPS, FedEx, and UPS to offer sellers discounted rates just for being a seller on eBay. By choosing this option, you can configure your default shipping preferences to share these rates with your buyers.

You can change your settings on the shipping rates preferences page, or follow the steps below.

To set up a flat discount off retail or daily rates across all carriers:
  1. Go to My eBay > Account > Site Preferences

  2. Next to Shipping preferences, click Show

  3. Next to Offer carrier-specific discounts to buyers, click Edit

  4. Select the radio button for Offer a discount on online/list/retail rates that would be passed on to your buyers

  5. Select from the drop-down a discount percentage for Domestic Shipping Discount and/or International Shipping Discount

  6. Click Save Settings

Example: You would like your buyers to get a 5% discount on retail or daily domestic shipping rates when they select USPS, FedEx or UPS shipping. You create a domestic flat percentage discount rule by selecting 5 in the drop down for Domestic Shipping Discount.

Things to keep in mind for this option:

  • You cannot specify different discounts for different services. For example, USPS Priority Mail, FedEx Ground, and UPS Ground would all reflect the same percentage discount.

  • The domestic discount rate applies to shipments to Alaska, Hawaii, US Protectorates, and APO or FPO addresses.

  • These changes are only applicable on new or edited buyer-paid actual shipping cost listings.

To offer eBay-negotiated discount rates:
  1. Go to My eBay > Account > Site Preferences

  2. Next to Shipping preferences, click Show

  3. Next to Offer carrier-specific discounts to buyers, click Edit

  4. Select the radio button for Offering cheaper/online discounted shipping rates for your listing, then select the check mark next to one or more of the options:

    • USPS discounted

    • FedEx eBay discounted

    • UPS eBay rates

  5. Click Save Settings

Example: You would like to offer the eBay online rates when a buyer selects USPS shipping. You navigate to Site Preferences and select the check box next to USPS Online Rates.

Things to keep in mind for this option:

  • These changes are only applicable on any new or edited buyer-paid actual shipping cost listings.

  • The prices shown to your buyers when using this setting should be equal to or greater than the shipping costs when using eBay labels.

Specific carrier information:

  • US Postal Service (USPS): Discounted rates are offered as part of the USPS savings program through eBay labels. All sellers using eBay labels will receive at least these levels of online rate discounts.

  • FedEx: Discounted rates are offered to sellers who use eBay labels to print their FedEx labels. Any seller using eBay labels will receive these levels of discounts.

  • United Parcel Service (UPS): Discounted rates are offered to eligible eBay sellers as part of the UPS Savings program for eBay Sellers.

Creating promotional shipping rules

When you create a promotional shipping rule, you can offer buyers discounts when they buy multiple items or spend a certain amount. You can also specify a maximum shipping amount for a single order.

Example 1: You can create a rule that gives buyers free shipping when they spend at least $25 and buy 2 items.

Example 2: You can create a rule that buyers be charged no more than $5.00 for shipping if they buy more than one item.

Promotional shipping rules apply to all listings that have combined shipping discounts (for both flat and calculated charges). When buyers qualify for your promotional shipping rule, the promotional rule takes priority over existing flat and calculated shipping rules.

To create a promotional shipping rule:
  1. Go to My eBay > Account > Site Preferences.

  2. Next to Shipping Preferences, click Show.

  3. Next to Offer combined payments and shipping, click Edit.

  4. Under Promotional shipping rule, click Edit or Create.

  5. Make your selection, fill in the details, and click Next.

  6. Review your rule and click Save.

Note: Listings must be revised and Apply my promotional shipping rule must be selected for a promotional shipping rule to apply to active listings.

Managing profiles

Profiles are a way to manage shipping discounts. Give each discount type a name that's easy to remember so you can quickly select a profile while listing an item.

You can create profiles for two types of shipping discounts:

  • Flat shipping rules

  • Calculated shipping rules for which a specified weight is automatically subtracted from the total

To create a promotional shipping rule with a profile name:
  1. Go to My eBay > Account > Site Preferences.

  2. Next to Shipping preferences, click Show.

  3. Next to Offer combined payments and shipping, click Edit.

  4. If you want to add profiles to your rule, click the Create profiles (advanced) link.

  5. Enter a name for your profile that's easy for you to remember.

  6. Enter the information for your discount and click Finish.

You can delete a profile by deleting its name in your rules. When you delete a profile name, listings associated with that name no longer have shipping discounts applied to them. However, if the listing has any activity, such as a bid, then the shipping discount applies until the listing ends.

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