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Seller Update: Overview for eBay Motors

Sellers of all sizes can deliver great buyer experiences. That's why we're taking new steps to reward great service on eBay, bring you more sales, increase your profitability, and help you succeed.

Many of the updates for eBay.com also apply to eBay Motors. The chart below outlines the updates for eBay.com and the differences for eBay Motors, for both Parts & Accessories and Vehicles. Click on the links in the chart to find out more about a specific update.

Changes beginning in September 2009 for eBay Motors
Parts & Accessories Vehicles
PowerSeller requirements and rewards Same as eBay.com View changes
New eBay Top-rated seller status Same as eBay.com View changes
New standards for all sellers Same as eBay.com Same as eBay.com
Seller Dashboard updates Same as eBay.com Same as eBay.com
Best Match updates Same as eBay.com View changes
New Search Visibility tool Same as eBay.com Same as eBay.com
New guideline for Buy It Now with auction-style listings Same as eBay.com Does not apply
Discontinued listing features Gallery Featured* Does not apply
Updates to My Messages and post-transaction emails Same as eBay.com Same as eBay.com
No shipping DSRs for local pick up Same as eBay.com Same as eBay.com
More control over ship-to/sell-to locations Same as eBay.com Same as eBay.com
Shipping/tracking updates Same as eBay.com Does not apply
New Selling Practices policy Same as eBay.com Same as eBay.com
No optional charges to buyers for insurance Same as eBay.com Does not apply
Product pages surfacing to more buyers Does not apply Does not apply
Improvements to the unpaid item process Same as eBay.com Does not apply
eBay Resolutions Same as eBay.com No changes
New ways to edit listings Same as eBay.com Same as eBay.com
Selling Manager applications Same as eBay.com Same as eBay.com
Required handling time and return policy Optional Does not apply
Category and item specifics changes View changes View changes
Listings on vacation for Stores subscribers Same as eBay.com Same as eBay.com
*Gallery Featured will be discontinued in the eBay Motors Parts & Accessories categories. Featured First and ProPack will be available for purchase by eBay Top-rated sellers only.



Seller Update 2009 - eBay Motors

Will updates to the PowerSeller program on eBay.com take place on eBay Motors?
Changes to the PowerSeller program, including the new eBay Top-rated seller status, coming in October to eBay.com will also apply to eBay Motors. Learn more.

Will the new maximums for low DSR (1s and 2s) apply to eBay Motors?
The new maximums for low DSRs will apply to all sellers on eBay.com and eBay Motors as of October 1.

Note: Vehicle transactions are excluded from shipping time and shipping cost DSRs (Detailed Seller Ratings).

Will the new eBay Top-rated seller status launch on eBay Motors?
The new eBay Top-rated seller status will launch on eBay Motors in October 1, 2009 at the same time as eBay.com and the same eligibility requirements will apply. Learn more about the new Top-rated seller status. Note: Vehicle transactions are excluded from shipping time and shipping cost DSRs.

Will the new Top-rated seller badge be displayed on eBay Motors?
Starting on October 1, 2009, qualified listings in Parts & Accessories categories will display the new Top-rated seller badge prominently on item pages and other profile pages. The current PowerSeller icon will no longer be displayed on buyer-facing pages like the item page and other member profile pages. The icon will still be displayed in My eBay, Selling Manager and Selling Manager Pro.

Vehicle listings will not display the new eBay Top-rated seller badge on item pages. The current PowerSeller logo will continue to be displayed.

What icons will buyers see if I'm a seller registered on eBay.com and list a vehicle on eBay Motors?
If you are registered on eBay.com, qualify for the eBay Top-rated seller status, and list a vehicle on eBay Motors:
  • Your vehicle will not include the Top-rated seller badge on the item page.
  • If you are a PowerSeller, the PowerSeller logo will be displayed.
  • Your Feedback Profile page will display the new Top-rated seller badge.
Will the current PowerSeller discounts continue on eBay Motors until April 2010?
The current PowerSeller discounts will continue until April 2010.

How is Best Match changing for Vehicles?
In Motors Vehicles categories, Best Match will continue to work as it does today until further notice. The Best Match updates coming in September will work in Parts & Accessories in the same way as for eBay.com.

Is Motors discontinuing and changing listing features?
Vehicles will not be discontinuing any listing features. Parts & Accessories will be retiring Gallery Featured and introducing Featured First only to Top-rated sellers. Pro Pack will only be available to Top-rated sellers in the Parts & Accessories category.

What will happen to my active listings on eBay Motors that have features being discontinued as of October 15, 2009?
Effective October 15, 2009, if you have an active listing that includes Gallery Featured or Pro Pack and you are not an eBay Top-Rated seller, the feature will be removed from your listing automatically. If you are an eBay Top-Rated seller, Featured First (which will replace Gallery Featured) and Pro Pack will continue to apply to your listings. On eBay Motors (Parts & Accessories), Featured First and Pro Pack will only be available to eBay Top-Rated sellers effective October 15, 2009.

What do I need to do as a result of these changes?
There is nothing specific you have to do to your listings. These feature changes will be applied to your listings automatically. Going forward, we recommend you focus on maximizing Best Match search results to make sure you get the best position in search and the best value for your selling fees.

What happens if I paid for Gallery Featured or ProPack and features are removed from my listing as a result of the feature changes? Will I get a refund for the optional feature fee?
If a feature is removed from one of your active listings as a result of these changes, you will receive a partial or full credit back within the next billing invoice after the listing ends.

What category changes are coming the week of September 22 for Motors?
Parts & Accessories: Look for additional categories in Car Audio and Electronics. Also, for Car & Truck Parts, the Attribute AAIA will be renamed to Interchange Part Number. Item Specifics will be added to the Wheels, Tires and Parts Category. Sub-Categories in the Wheels, Tires and Parts Category will be removed. There will be changes to the item specifics in Car & Truck and Vintage Car & Truck Tires and Rims.

Vehicles: Audi Q5, Ford Transit, Ford Connect, GMC Terrain, Jeep Patriot, Kia Forte, Kia Rondo, Kia Soul, Land Rover LR4, Lexis HS, Nissan Cube, Porsche Panamera, Suzuki Grand Vitara, Suzuki SX4, Suzuki XL7, Suzuki Equator.

Golf Cars and Golf Car Parts & Accessories will move from eBay.com to eBay Motors.

When listing an item, remember to verify that your item is located in the appropriate category; adopt Item Specifics to describe your item.