The eBay vault

The eBay vault is a secure, climate-controlled, physical storage facility for graded trading cards available to eBay customers. In addition to best-in-class storage, the eBay vault offers opportunities for seamless buying and hassle-free selling with the confidence that comes with Authenticity Guarantee.

eBay is the world’s biggest marketplace for trading cards, and we’re always exploring new features we can build for our community of collectors and investors. Collectors on eBay are looking for a way to safely and easily store their items that integrates easily with buying and selling. Adding a best-in-class storage solution to eBay’s robust trading card platform just made sense.

For now, the eBay vault will accept single, graded trading cards and graded, autograph, relic, and patch cards $250+ that are directly purchased on eBay. Only cards graded by the following graders will be accepted: Professional Sports Authenticator (PSA); Sportscard Guaranty Corporation (SGC); Certified Collectibles Group's affiliates, CGC Trading Cards, Certified Sports Guaranty (CSG); and Beckett Grading Services (BGS).

Enroll in the eBay vault with your eBay account. If you haven’t already, you’ll need to sign up for two-step verification. We want to make sure that the eBay vault and everything in it is secure, which starts with securing your account. Set up two-step verification in the Sign in and security section of your Account settings.

Only eBay account holders who are registered in the United States are eligible. Certain users will also be required to provide a name, address, date of birth, and last four digits of their social security number.

Once you enroll in the eBay vault with your account, you’ll be able to use the eBay vault.

Items in the eBay vault are inspected by industry experts and backed by Authenticity Guarantee . In addition to verified information, you’ll get high-quality photos of your card from the inspection facility in your Collection.

Yes, all cards in the eBay vault will be inspected by industry experts as a part of Authenticity Guarantee before they are stored in the eBay vault.

Upon receipt at our authentication center it takes on average 3-6 business days for your card to be visible in your Collection tool.

All items in the eBay vault are insured against loss, damage, and theft at no additional expense to the owner of the item(s).

For further information on how insurance is calculated, visit our eBay vault terms and conditions.

Yes, once you are enrolled in the eBay vault, you will simply need to go through the same submission process. Once the submission is confirmed and you are provided the packing slip, select Print packing slip to find the C/O details of your eBay account and VS eVTN information that will need to be included on your shipping request from the non-eBay vault. The VS eVTN must be included or the submission processing will be delayed.

The items listed on the packing slip must be shipped together as a single shipment from the non-eBay vault. Please ensure that the requested items from the non-eBay vault match the items from the eBay vault submission list found on the submission details and on the packing slip.

Once the tracking number is provided by the non-eBay vault, upload this tracking number through the “Add tracking number” button on the submissions details page.

As a reminder, please do not include “eBay” nor “eBay vault” as the business name nor recipient of a package as it can draw additional attention to the package from couriers and handlers prior to reception at our facilities.

No, not at this time.

No, NFTs are not eligible for the eBay vault.

Yes, as of July 10, 2023, there are three ways you can send trading cards to the eBay vault 

Ship from checkout - Send eligible cards to the vault at purchase on eBay.com

Ship from home - Send eligible cards from your personal collection 

Drop off - Drop your cards off at our booth at select card shows.

Learn more. 

When you ship a card to the eBay vault or store a card in the eBay vault, you will not be charged sales taxes. Owners or purchasers may have a use tax responsibility upon withdrawal of a card from the eBay vault. Please consult with your tax advisor to understand your individual responsibility. When you sell or purchase a card that is shipped from the eBay vault, eBay will collect sales taxes as required.

We take pride in keeping the eBay vault extremely secure. Two-step verification is a requirement for all members of the eBay vault and helps prevent anyone else from accessing the eBay vault with your credentials, even if they discover your password, by requiring authentication from a secondary device when you log in.

No. In order to keep the eBay vault secure, each user needs to enroll their own eBay account in the eBay vault. Your access to the eBay vault will be associated with your phone number and email address, and you’ll use these unique identifiers to safely log in.

No, the eBay vault is currently only available in the United States.

No, for security reasons, the eBay vault is a private secured facility. You can view high-quality photos of your cards, plus stats about their value in your Collection.

Cards that are already in the eBay vault will have an eBay vault badge next to the listing photo. Browse eBay like you normally would and look for items with the eBay vault badge. If an item is not in the eBay vault, but is eligible to be, you can send it to the eBay vault yourself upon purchase.

Our dedicated team meticulously packages the cards in custom protective packaging and provides tracking information.

The eBay vault facility is protected by 24-hour security. Cards are stored in a climate-controlled environment, and using our state of the art VMT (Vault Management Tool) we will limit operator touches to receive, put away and if necessary, pick-pack and ship.

The eBay vault is in Delaware.

All cards destined for the eBay vault are required to go through our Authenticity Guarantee service at no cost to the buyer or seller. If your buyer chooses to send their purchase to the eBay vault, you will first ship the card to the partner’s facility to be inspected by professional, independent experts.

Buyers and sellers can track shipping as they normally do for other purchases on eBay. You will get a notification when the item has shipped from the seller, and a second notification when it has arrived at the eBay vault. In between, you will see when it has arrived at our Authenticity Guarantee partner’s facility and passed inspection.

Go to My eBay > Collection to see the cards you have in the eBay vault. You can withdraw a card from the eBay vault for a fee, subject to restrictions. The shipping address must be located in the United States and cannot be a P.O. Box. U.S. territory locations (incl. Puerto Rico and the U.S. Virgin Islands) and armed forced postal locations are currently not covered.

When ownership changes for a card within the eBay vault, we will transfer ownership immediately without physically moving the card. Starting January 1, 2024, there will be a 3% vault buyer’s premium fee calculated against the last purchase price of the item. The vault buyer's premium covers the administrative costs of securely reassigning ownership of the item within the eBay vault. Until then, we are waiving the fee, so there’s no additional cost to you when you buy a card that is already in the eBay vault and keep it there.

No. Other users on eBay will only see the items that you have in the eBay vault if you list them for sale. If you keep them in the eBay vault and they are not for sale, only you will be able to see them in your Collection.

Withdrawal of multiple cards will be available August 2023. Check back for updates.

eBay takes the responsibility of protecting your assets very seriously. In the unlikely event anything happens to your items in the eBay vault, we need to verify your identity for insurance purposes. We are also required to verify user identity to comply with legal requirements that apply to items in eBay’s possession.

No separate NFT asset will be produced on a blockchain. NFTs are not eligible for the eBay vault.

There is no time limit for storing items in the eBay vault. The eBay vault is designed for long-term, secure storage.

Please read more about the eBay vault pricing & fees here.