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Setting up your shipping options

There are many ways to send items to your buyers. By offering more than one delivery option, you'll be able to attract different types of buyers.

You can pick which shipping methods you want to offer your buyers when creating your listing. Depending on whether you're using the quick listing tool or advanced listing tool,  you'll do this in slightly different ways:

Tip
To offer free shipping using the advanced listing tool, ensure you have a primary service selected under Domestic shipping. Once a shipping service is selected you will see the option to Offer Free shipping under Primary Service.

You can also set up and manage your shipping options using business policies. For more control over setting shipping costs by region, you can use shipping rate tables.

Integrated shipping carriers

To protect yourself against "Item not received" claims filed through eBay Money Back Guarantee, you need to use a shipping carrier that is integrated with eBay.

The following carriers are integrated with eBay:

 

Tip
We recommend you upload tracking to eBay within your stated handling time. Buyers are more confident their orders will arrive when they receive regular shipping status updates, and are less likely to file "Item not received" claims.

Further information:

 

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