FAQs

Do I have to add a video to my eBay Store?

Creating a video is completely optional, but it's a powerful tool that can help you sell more products to more buyers.

How do I add a video?

Adding a video is easy. Simply upload your video to YouTube, copy the URL, and paste it in your Store home page.

What should I talk about in my video?

A video is your opportunity to communicate with customers in a very engaging way about your business and products. Give your customers a tour of your business, focus on the items you sell, or highlight what customers think about your products and your customer service. For more ideas, read our section on What kind of video do you want to make?

How long should my video be?

We recommend two minutes at most.

What's the advantage of putting a video in my Store?

It's a great way to quickly tell the story of your business, communicate your unique brand, promote new items, and highlight the essence of what makes your business special and better than the rest. By knowing a bit more about you and your business, customers can connect with you in a personal way that motivates them to shop in your store. Think of your video as a commercial: what would you want customers to know so they'd be inspired to shop from you?

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