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eBay

Policies & Your Reputation

US Seller Standards

Seller Segments
eBay Top-RatedAbove StandardStandardBelow standard
Requirements
BasisUS Buyers OnlyUS Buyers OnlyUS Buyers OnlyUS Buyers Only
Min DSR Required>=4.60>=4.60No minimumNo minimum
Low DSR Rate/Count
- Item as Described
- Communication
- Handling Time
- Ship Cost

<=0.5% or <=2
<=0.5% or <=2
<=0.5% or <=2
<=0.5% or <=2

<=1.0% or <=3
<=2.0% or <=3
<=2.0% or <=3
<=2.0% or <=3

<=1.0% or <=3
<=2.0% or <=3
<=2.0% or <=3
<=2.0% or <=3

>1.0% and >3
>2.0% and >3
>2.0% and >3
>2.0% and >3
Cases:
- Opened Cases
- Closed Cases w/ no seller resolution
Rate / Count
<=0.5% or <=2
<=0.3% or <=2
Rate / Count
<=1.0% or <=3
<=0.3% or <=2
Rate / Count
<=1.0% or <=3
<=0.3% or <=2
Rate / Count
>=1.0% or >3
>=0.3% or >2
Volume RequirementsPowerSeller Status*100 transactionsNo minimumNo minimum
Benefits
- FVF Discount
- Best Match
- Program Badging
20%
Raised (BIN only)
Yes
No discount
Neutral in search
No
No discount
Neutral in search
No
No discount
Demoted in search
No

*PowerSeller Status requires Above Standard or Top-rated seller level of performance, $3K GMV with US buyers, 90 days on site, account in good standing, and policy compliance.