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Millions of buyers and sellers already know: eBay is a thriving marketplace full of great deals, and a safe, reliable place to trade with other people.
eBay's Trust and Safety programs, policies and services enable community members to buy with confidence. Here are a few tips to help ensure you trade safely and enjoyably in the eBay marketplace.
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1. Look at your seller's feedback. |
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Feedback is a member's reputation on eBay. Each comment and rating - whether positive, neutral or negative - is an opportunity to understand the history and experience of a seller, a chance to form your own opinions and a visual cue to make smart buying decisions. Learn more. |
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2. Read the item description. |
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A thorough item description helps you make informed decisions and best ensures that you are not surprised. It is always a good idea to look at the details important to a specific item, as well as the shipping cost information, payment methods accepted and whether the seller offers a return policy.
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3. Got questions? Use Ask Seller a Question. |
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All listings on eBay include an 'Ask Seller a Question' link in the Seller Information box. This is an easy way to make sure that your questions are answered before buying an item.
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4. Pay safely. Use PayPal. |
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PayPal is the fast, easy, and secure way to pay on eBay. PayPal enables you to pay without the seller ever seeing your bank account or credit card numbers. In fact, PayPal protects buyers 100% against unauthorized payments from their accounts. Plus, with PayPal Buyer Protection, your purchase can be covered up to $200 or $2,000 based on your seller's feedback score. Look for the PayPal buyer protection message in the seller's listing to see if an item is covered.
Please Note: eBay strongly discourages you from paying for your item with instant cash transfer services such as Western Union or MoneyGram. Money transfer services offer no buyer protection and are not designed to be a payment vehicle when doing business with a stranger.
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