Help
Help
Search the help pages 
(Does not search for items or products)
 SearchTips
Reporting intellectual property infringements (VeRO)

eBay- Reporting intellectual property infringements (VeRO)

In this article
In this article

Overview of VeRO

eBay developed the Verified Rights Owner (VeRO) Program to help protect not only intellectual property, but the consumer as well.

Highlights of the program include:

  • Expeditious removal of listings reported to eBay by more than 5,000 intellectual property rights owners

  • Proactive monitoring and removal of listings that violate eBay policies designed to prevent the listing of infringing items on eBay.

  • Ability to save searches and have the results emailed to you

  • Suspension of repeat offenders

  • Cooperation with rights owners seeking personal information on alleged infringers

Because intellectual property owners are ultimately responsible for protecting their intellectual property, and eBay isn't an expert in an intellectual property owner's rights, we need your help in identifying listings that you believe may infringe your rights.

How to report a listing to eBay

If an item or listing infringes on your intellectual property rights, you can report the alleged infringement by submitting a Notice of Claimed Infringement (NOCI) to eBay's VeRO program. The NOCI is located here.

You can fill out the NOCI by using the DocuSign service via the provided link or by printing out the form and emailing/ faxing the signed form to us at the contact information below. Once your initial report has been processed we will provide you with information on how to submit additional reports, if necessary, through other electronic means.

eBay's VeRO Program may be contacted at:

By email:

By phone:

  • (866) 322-9106

 By fax:

  • (801) 757-9521

If you are unable to fill out the Notice of Claimed Infringement you can report copyright claims via a DMCA notification to eBay's designated agent by providing the following information:

  1. a physical or electronic signature of the person authorized to act on behalf of the owner of the copyright that is allegedly infringed;

  2. identification or description of the copyrighted work that you claim has been infringed;

  3. identification or description of where the material that you claim is infringing is located on the eBay site, with enough detail that we may find it on eBay's website;

  4. your address, telephone number, and email address;

  5. a statement by you that you have a good faith belief that the use of the material complained of is not authorized by the copyright owner, its agent, or the law;

  6. a statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

eBay's agent designated to receive claims of copyright infringement may be contacted as follows:

By mail
eBay's Designated Agent
583 W. eBay Way
Draper, UT 84020

By phone
(866) 322-9106

By fax
(801)757-9521

By email
copyright@ebay.com

eBay has adopted and implements a policy that provides for the termination in appropriate circumstances of the accounts of users who repeatedly infringe copyrights or other intellectual property rights of eBay and/or others.

Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Center to post a question.