eBay does not offer an insurance program. However, both eBay and PayPal offer members comprehensive programs that provide protection against loss from non-delivery or misrepresentation for most purchases.

Note: Eligibility for buyer protection services is determined by the payment method that you use and the eBay country site where the item was purchased. You can review how your purchase is protected on the item page.

PayPal Buyer Protection

When you pay with PayPal on eBay, eligible transactions will receive coverage up to $200 at no additional cost. However, the majority of transactions may be covered up to $2000.

• To check if an item qualifies for this coverage, look for the following image in the "Meet the seller" section of the listing, and click the "See eligibility" link.

  

Please review the eligibility requirements and learn more about the program.

Note: Your PayPal claim must be filed within 45 days from the date of payment.

Additional resources

In some situations you may want to contact law enforcement to report suspicious activity.

Some options include the following:

• File a complaint with the Internet Crime Complaint Center.

• File a report with the U.S. Postal Inspection Service.

• Contact a law enforcement agency in your location or the seller's location.