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Sales Reports: Viewing your reports
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Accessing your eBay Sales Reports

Here's how to see your Sales Reports:

  1. Go to My eBay. You may need to sign in.

  2. Place your pointer over the Account tab and click the Sales Reports link.

Your latest monthly report is always shown by default. For previous reports, click the Archived Reports link on the left side of the page.

Viewing your Sales Reports

Your reports contain valuable information for tracking your performance and understanding your business. Use the following features to get the most out of your reports:

  1. Left-hand navigation: This serves as a table of contents for your report. Click a link to see the page of the report you're interested in. The available data will vary depending on whether you're a Sales Reports or Sales Reports Plus subscriber.

  2. Summary: This gives a snapshot of your business for the most recent activity period. View the Total Sales chart to see how your sales have changed over time.

  3. Details: In the body of the report is more detailed information about your sales performance, presented as tables and charts. Data from the most recent time periods (such as the past 3 months) are shown. For a description of the types of data in your report, use the link below for your subscription level:

  4. Report Preferences: This section allows you to customize the appearance of your reports. You can choose whether or not to display numbers in charts. If you are a Sales Reports Plus subscriber, you can also choose whether to display full category names and whether to display your weekly or monthly report when you open Sales Reports.

  5. News & Updates: Look in this section for important news, such as notes about your report, system updates, and product enhancements. Basic information about your subscription (such as subscription start date) is also included.

  6. Time Period: Use the pull-down menu to select the time period you'd like to view. All subscribers can view monthly reports. If you're a Sales Reports Plus subscriber, you can also view weekly reports.

  7. Print: Use this link to print your report on paper. Clicking the link opens a new browser window with a printer-friendly view of the report. To print all of the pages in a report, go to each page of the report using the links on the left side of the page and then clicking the Print link. To print properly, your browser has to be configured to print background colors and images.

    Here's how to configure Internet Explorer:

    1. Go to the Tools menu and select Internet Options .

    2. From the Internet Options window,click the Advanced tab, which shows some configuration options.

    3. Scroll down to Printing options, and make sure that the Print background colors and images check box is selected. Select it if it isn't.

    4. Click OK to save your changes.

  8. Download (Sales Reports Plus subscribers only): Use this link to download your report data to a text file that you can import into any popular desktop application. The download includes all of the data shown on the page you're currently looking at. To download all of the data in a report, you need to go to each page of the report using the links on the left side of the page and clicking the Download link.

  9. Archived Reports: Click this link to see previous reports you have received during your subscription.

Availability of Sales Reports

When you begin a subscription, your first report will be available within 72 hours and will contain your sales data from the previous calendar month or the month before it, depending on what day of the month you started your subscription. You can choose to receive emails whenever your reports are ready.

Here are some other important facts about the availability of your reports:

  • Reports are provided only for time periods in which you have maintained a subscription.

  • If you end your subscription, your reports will no longer be available unless you resubscribe within 45 days.

  • If you're a Sales Reports subscriber, you must view your report at least once every 60 days, or your subscription will automatically end. If this happens and you want to receive reports again, you can resubscribe. There's no minimum activity requirement for Sales Reports Plus subscribers

  • Reports that you receive for a Sales Reports subscription remain available online for up to 6 months. Reports that you receive for a Sales Reports Plus subscription remain available online for up to 24 months.

If you want to keep reports permanently, you can print or download them as described above.

Receiving notifications by email

You can receive an email whenever your latest report becomes available. Here's how to turn this feature on or off:

  1. Go to My eBay. You may need to sign in.

  2. Place your pointer over the Account tab and click the Communication Preferences link.

  3. Click Show next to Seller Tools.  

  4. Select an option in the eBay Sales Report Updates list.

  5. Click Save.

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