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Becoming a Top-rated seller
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Top-rated sellers are PowerSellers who consistently provide the best buying experiences to their customers. Whether you have a large volume of sales or a smaller volume, you can be a Top-rated seller. The requirements and benefits are the same for most categories, with the exception of Motors vehicle categories.

Top-rated seller benefits

Top-rated sellers receive the following privileges and benefits:

Be sure to look at your Seller Dashboard to check your current average ratings, status, and discount level.

What are the requirements?

To become a Top-rated seller you need to:

  • Have at least 100 transactions and $3,000 in sales during the last 12 months with US buyers.

  • Meet the following requirements for detailed seller ratings (DSRs):


    DSR category

    Percentage of 1 and 2 ratings

    Maximum number of occurrences

    Item as described

    0.50%

    2

    Communication

    0.50%

    2

    Shipping time

    0.50%

    2

    Shipping and handling charges

    0.50%

    2


    Notes:

    • Sellers with 400 or more transactions over the past 3 months are evaluated on their transactions with US buyers from the last 3 calendar months. For all other sellers, the rate is calculated from transactions with US buyers over the last 12 calendar months.

    • To measure your overall performance accurately, we count 1 and 2 ratings only if they come from 2 or more buyers within any given evaluation period. If you have more than 400 transactions, 3 or more buyers must leave low detailed seller ratings before they are counted.

  • Meet the following eBay Buyer Protection and PayPal Buyer Protection cases standards:


    Rates of cases based on

    Percentage of cases

    Maximum number of occurrences

    Opened cases

    0.50%

    2

    Closed cases without seller resolution

    0.30%

    2


    Notes:

    • Sellers with 400 or more transactions over the past 3 months are evaluated on their transactions with US buyers from the last 3 calendar months. For all other sellers, the rate is calculated from transactions with US buyers over the last 12 calendar months.

    • To measure your overall performance accurately, we count cases only if they come from 2 or more buyers within any given evaluation period. If you have more than 400 transactions, 3 or more buyers must open cases before they are counted.

Becoming a Top-rated seller on Motors vehicles categories

Some requirements and benefits that apply to sellers in other categories aren't applicable to vehicle sales, so Top-rated seller status requirements for vehicle sellers are unique. Only vehicle transactions with US buyers count toward Top-rated seller status in Motors vehicle categories. All other transactions—including transactions in eBay Motors Parts & Accessories—are evaluated by the Top-rated seller program requirements.

To achieve the Top-rated seller status in Motors vehicle categories, you need to:

  • Have at least 40 vehicle transactions with US buyers during the most recent 12-month period.

  • Meet the detailed seller ratings standards: You can't receive a 1 or a 2 on more than 2 transactions or 1% of transactions during the past 12 months.

  • Maintain a low rate of vehicle transactions that result in a Vehicle Purchase Protection claim filed against you over the last 12 months.

  • Be registered with eBay for at least 90 days, and make sure your account is in good standing (not past due).

  • Maintain a high positive Feedback rating and minimum Feedback score.

As a Top-rated seller in Motors vehicles, you'll receive the following benefits:

  • A prominent badge on your Motors vehicle listings, Feedback Profile, Motors vehicle search results pages, and My eBay

  • Improved search standing on fixed price listings in Motors vehicle Best Match search results

  • 20% discount on successful listing fees, as applicable

Qualifying for Top-rated seller status on other eBay sites

You can become a Top-rated seller in the US, UK, and Germany based on your transactions with buyers in those countries. For example, if you are a US seller selling to the UK, you can qualify for UK Top-rated seller status based on your UK performance rating, which is based on your transactions with UK buyers.

US sellers who meet Top-rated seller requirements based on global performance standards will receive promotion in search and the Top-rated seller badge on these eBay sites. For example, if you are a US seller selling in France, you can qualify for these Top-rated seller benefits based on your global performance rating, which is based on your transactions with buyers in all countries.

Learn more about global seller performance standards.

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