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Selling Manager – Using the Summary View

The Summary View is the first page that you see after accessing Selling Manager or Selling Manager Pro. This page includes the following sections:

*For Selling Manager Pro subscribers only.

Customizing the Summary View Page

You can customize in two different ways:

  • Click the "Customize Summary" link at the top of the Summary View page to add or delete sections on this page.

  • Click the "Customize" link for each individual section to add or delete information in each section.

At a Glance
This section provides a snapshot of your eBay selling activities.

Your information is updated every 10 minutes. To see the latest information, click the Refresh button in your Web browser. If you refresh the table in less than 10-minute intervals, the updates will not be reflected.

Listing Activity
This section displays a statistical summary of your scheduled, active, and ended listings.

Within each view, you can use filters to create groupings for your listing activities.

 Listing Activity Information       

Description

Filters                                         

Scheduled Listings

Displays the listings that you
have scheduled on eBay.

  • Starting within the next hour

  • Starting today

Active Listings

Displays your active listings.

  • Ending within the next hour

  • Ending today

  • Listings with questions

  • Listings with bids

Ended Listings

Displays your ended listings that contain either sold or
unsold items.

  • Sold

  • Unsold

  • Eligible for Insertion Fee credit

Format

Displays total number of
listings in each listing format.

  • Auction

  • Fixed Price

  • Store Inventory

  • Best Offer Only (eBay Motors)

  • Classified Ads

Sold
This section displays a statistical summary about items that you've sold.
Within each view, you can use filters to create groupings for your selling activities.

Sold Information                      

Description

Filters                            

All

Displays information about all of your product inventory.

None

Awaiting Payment

Displays information about listings with items awaiting payment.

  • Buyers eligible for combined purchases

Awaiting Shipment

Displays information about listings with items awaiting shipment.

  • Paid and waiting to give Feedback

Paid and Shipped

Displays information about listings with items where you have received the buyer's payment and shipped the
items.

  • Shipped and waiting to give Feedback

Dispute Console

Displays information about listings with items that are in Dispute Console.

  • Eligible for Unpaid Item reminder

  • Disputes awaiting your response

  • Eligible for Final Value Fee credit

  • Items not received or not as described

Product Inventory
This section displays a statistical summary of your product inventory.

Product Inventory Information

Description

All

View all your product inventory.

Low stock

View low stock inventory only.

Out of stock

View out of stock inventory only.

Favorite Links
This section displays your favorite links, which can include:

  • Selling Manager Pro Automation preferences

  • eBay Preferences

  • My Messages

  • Manage My Store

  • PayPal

  • eBay File Exchange

  • eBay Accounting Assistant

  • Selling Manager/Selling Manager Pro discussion board

  • View My Store

  • Payment preferences

  • eBay Blackthorne

  • Sales Reports

Selling Manager Pro Alerts and To Do's
This section notifies you about items that may require your attention. Clicking the alerts and to do's takes you directly to the appropriate page where you can perform the necessary actions.

Here is a list of alerts:

  • Feedback comments not sent

  • New PayPal payments received

  • Second Chance Offers accepted

  • Items failed to be listed using automation rules

  • Items failed to relist using automation rules

  • Winning Buyer Notification emails not sent due to system error

  • Payment Reminder emails not sent due to system error

  • Request Shipping Address emails not sent due to system error

  • Feedback Reminder emails not sent due to system error

  • Payment Received Notification emails not sent due to system error

  • Shipping Notification emails not sent due to system error

  • Personalized emails not sent due to system error

Learn more about alerts.

Here is a list of to do's:

  • Sell a new product

  • Sell using listing templates

  • Block bidders

  • Cancel bids for a listing

  • End listing early

  • Sell my item

  • Revise my item

  • Add to my item description

  • Promote my item

  • Manage/edit my eBay counters

  • Automatically update inventory quantity

  • View status of my cross-promotions

  • Change my default cross-promotions

  • Change my cross-promotion preferences

  • Download sales and cost information

  • Send email

  • Leave Feedback

  • Print postage

  • View international sales
    Note: International sales are transactions conducted with a buyer registered in a different country than where the items are located.

Picture Manager
This section enables you to do the following in Picture Manager:

  • View the number of pictures the you've stored

  • View the storage space that you've used

  • View and manage your pictures

  • Change your storage space

Cross-Promotions
This section enables you to view:

  • Items with updated cross-promotions

  • Items with manual cross-promotions

  • Items with default cross-promotions


Contact Customer Support

If you're looking for more help or have a question to ask, please contact us.
Need more answers to your questions? 


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