The Global Shipping Program simplifies selling an item to an international buyer. All you need to do is ship the item to a US shipping center. International shipping experts manage the international shipping and customs process, and send the item to the international buyer.
To be eligible for the Global Shipping Program, you must have a US seller rating of standard or above. You must also meet the requirements for selling internationally.
Note: As the seller, you are ultimately responsible for your compliance with all applicable laws and regulations under the Global Shipping Program seller terms & conditions. For a listing to be eligible for the Global Shipping Program:
The item must be physically located in the US.
The item must be listed for sale on eBay.com.
The package must not weigh more than 66 lbs.
The package must not exceed 66 inches in length.
The package must not exceed the maximum dimensions of 118 inches.
Dimensions = length + 2 * (width + height). Length is the packages longest side.
The package must not exceed the maximum dimensional (DIM) weight of 66 lbs. Dimensional weight = (length x width x height) / (dimensional factor) where the dimensional factor = 166.
The transaction must not exceed a price of $2,500. If an auction-style listing results in a winning bid in excess of this amount, a message is sent to the winning buyer telling them to contact you directly to make alternate shipping arrangements. Sellers receive a notice when the listing ends and are responsible for arranging international shipping and compliance with applicable US export rules, regulations, and procedures.
The item must not be ineligible, illegal, hazardous, subject to export restrictions, prohibited by eBay, or prohibited by the Global Shipping Program. See the seller terms & conditions for complete details.
The item must be listed in a category that is currently supported by the Global Shipping Program.
PayPal must be included as an accepted payment method in the listing.
Click My eBay at the top of most eBay pages. You may need to sign in.
Place your pointer over the Account tab, and then click Site Preferences.
Click the Show All link to the right of the Shipping Preferences section.
Click the first Edit link in the Offer the Global Shipping Program section.
Click the Join now button.
Review the terms and conditions, and then click the Close button.
On the Create your listing page, enter details about the item you're selling.
If you know where the item was manufactured, select the appropriate country from the Country of manufacture drop-down menu. Providing this information helps us accurately estimate any import charges and speeds up customs clearance.
In the Give buyers shipping details section, go to the International shipping section, and then select the Global Shipping Program check box. Note: If you're unable to select the Global Shipping Program check box, the listing category is not supported by the Global Shipping Program.
If you want to provide other shipping options to international buyers, click Offer additional service. You can specify up to 4 additional international shipping options.
Note: If you accept returns and your return policy specifies that the cost of return shipping will be paid by you, you’re responsible for all costs associated with shipping the item back to you.
Complete your listing, and then click the List your item button.
When selling through the Global Shipping Program, there are several ways to manage your shipping exclusions:
Go to My eBay.
Click the Account tab, and then click Site Preferences.
In the Selling Preferences section, scroll to Shipping preferences, and then click the Show link.
Click the Edit link next to Exclude shipping locations from your listings option.
In the Global Shipping Program settings section, select the Override my shipping exclusions for Global Shipping Program eligible items check box.
Important: When you select this check box and list an item with the Global Shipping Program, any shipping exclusions you've previously set up are overridden.
For example, when you sell an item through the Global Shipping Program, eligible items could still be shipped to buyers in Canada even if you've previously set up Canada as a shipping exclusion.
To individually manage shipping exclusions—including exclusions for items sold though the Global Shipping Program—clear the Override my shipping exclusions for Global Shipping Program eligible items check box and set up shipping exclusions directly in each listing. (See instructions below.)
Be sure that you have cleared the Override my shipping exclusions for Global Shipping Program eligible items check box in My eBay.
In the Sell Your Item listing form, scroll to the Give buyers shipping details section.
Scroll to the International shipping section, and then select the Global Shipping Program check box.
If you're unable to select the Global Shipping Program check box, the listing category is not eligible for the Global Shipping Program.
Click the Create exclusion list link to create shipping exclusions for this listing, or, if you already have exclusions, click the Edit exclusion list link to make changes. A pop-up window will open, and you can select check boxes for each region or country you want to exclude. When you are finished, click Apply to save the exclusions for this listing.
When you create a shipping label on eBay, tracking information is automatically uploaded to eBay. If you don't use eBay shipping labels, be sure to add a tracking number. Once you print a shipping label or upload the tracking number, eBay generates a global tracking number. This global tracking number appears in My eBay and on the Order details page and allows you to track the package from the time you ship it to the time it reaches your buyer.
As soon as we receive the tracking information, we notify the buyer by email that the item has shipped and we include the global tracking number. The global tracking number is also visible to the buyer on the Order details page and in My eBay.
Note: If you have your own system that sends tracking information to buyers, only send the global tracking number to avoid confusing buyers.
If you create your own shipping label, include the item’s reference number. You can find the reference number on the Order details page along with the buyer's name and the address of the US shipping center.
Note: If you purchase USPS insurance, you're only protected against any loss or damage to the package until it reaches the US shipping center. In addition, if you purchase signature confirmation when you ship your item, you'll receive a signature confirmation when the item is received at the US shipping center, not when it is received by the buyer. Although you're responsible for getting the package safely to the US shipping center, you won't be charged if the item is damaged or lost during international shipping.
You can use the Global Shipping Program to sell internationally:
Items listed in a restricted category are currently not supported by the Global Shipping Program due to export limitations and restrictions identified by the global shipping provider.
Coins & Paper Money excluding Publications & Supplies
Collectibles > Knives, Swords & Blades
Collectibles > Militaria
Collectibles > Rocks, Fossils & Minerals
Collectibles > Paper
Collectibles > Tobacciana
Collectibles > Tools, Hardware & Locks
Collectibles > Vanity, Perfume & Shaving
Collectibles > Vintage, Retro, Mid-Century
eBay Motors (Note: Parts & Accessories are supported by the Global Shipping Program)
Gift Cards & Coupons
Health & Beauty > Dietary Supplements, Nutrition
Health & Beauty > Fragrances
Health & Beauty > Nail Care & Polish
Health & Beauty > Over-the-Counter Medicine
Health & Beauty > Skin Care
Home & Garden > Food & Beverages
Home & Garden > Furniture
Home & Garden > Yard, Garden & Outdoor Living
Jewelry & Watches > Fine Jewelry
Jewelry & Watches > Loose Diamonds & Gemstones
Pottery & Glass
Stamps excluding Publications & Supplies
Travel > Vacation Packages
Wholesale & Bulk Lots
Any item that is prohibited on eBay cannot be shipped using the Global Shipping Program. Other items are also prohibited from the Global Shipping Program.
Narcotics (including controlled substances)
Currency (including bank notes, stocks, bonds, coupons, credit cards, unused travelers checks, securities, certificates, and other negotiable items)
Weapons (including firearms, knives, etc.)
Liquids, liquefiable substances, and powders
Human body parts
Batteries (with exception of those that come included with consumer electronics such as AA, C, Li-ion batteries)
Alcohol, including samples
Furs, fur clothing, fur-trimmed clothing
Jewelry, gold or any other precious metals (whether manufactured or non-manufactured) that are subject to carrier and/or customs restrictions
Live, replica, or inert munitions
Cosmetics (including perfume)
Parcels that exceed maximum package size and/or weight limits imposed by global service provider
Any type of air, gas or liquid in a compressed container
Bows, crossbows, arrows
Nutritional supplements, neutraceutical
Plant fertilizers, nutrients
To learn more about restrictions on shipping internationally, review our International trading policy.
International buyers see an estimated delivery date that includes your stated handling time, estimated ship time to the US shipping center, and the estimated delivery time from the US shipping center to the buyer's location. To attract more international buyers:
Specify either same business day or 1 business day handling and ship your item promptly to the US shipping center using a service with tracking. If your item shows a delivery time to the US shipping center of 4 days or less from the date of buyer payment, you'll get an automatic 5-star detailed seller rating for ship time.
Offer free domestic shipping to get an automatic 5-star detailed seller rating for shipping cost.
Create a shipping label on eBay to have your tracking information uploaded automatically.
If you don't use eBay label printing, upload tracking information to eBay.
Be sure to accurately specify the package's weight and dimensions plus the item's country of manufacture (if known) in your listing for more accurate customs processing.
Don't ship the item until the buyer has paid.
Items contained in a single order should be shipped in a single package.
Multiple orders (either belonging to the same buyer or different buyers) should not be combined and should be packaged in separate boxes.
In the listing, the buyer sees an estimate of the international shipping charges and the import charge. During checkout, the buyer sees the final charges which include the item cost, the international shipping charges, and the import charge. The international shipping charges include any US shipping, as well as program fees, third-party international shipping charges, fuel surcharges, and processing and handling fees. The import charge includes applicable customs duties, taxes, and third-party brokerage.
In addition to the final charges, the buyer sees the amount paid to the seller and the amount paid to the global shipping provider. You receive the item price and the domestic shipping and handling cost from the buyer.
You can review the buyer's charges on the Order details page.
Your final value fee is based on the item cost plus the cost of shipping to the US shipping center.
Although you're responsible for getting the package safely to the US shipping center, you won't be charged if the item is damaged or lost during international shipping.
You're also covered by PayPal Seller Protection, so you get the same protection for your international sales that you get within the US.
If a buyer opens an eBay Buyer Protection case and the international shipping provider is found to be at fault, the case will not count toward your seller performance.
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International trading policy
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