Help Topics
A-Z Index
eBay Acronyms
eBay Glossary
Contact Us
Learning Center
eBay University
Security Center
Contacting Customer Support
Community Answer Center
You can start or cancel your subscription to eBay Selling Manager or eBay Selling Manager Pro at any time. Selling Manager is an online sales management tool for medium to high volume sellers. Selling Manager Pro provides all the functionality of Selling Manager, but has additional product inventory and automation features to support high volume or small business sellers.
To subscribe to Selling Manager or Selling Manager Pro, you must have an active seller account and you must be using a browser and operating system supported by Selling Manager or Selling Manager Pro.
Find out more about creating an eBay seller’s account.
For information on Selling Manager and Selling Manager Pro system requirements and features, see the Selling Manager Home page and the Selling Manager Pro Home page
Pricing for Selling Manager and Selling Manager Pro
Free for first-time subscribers for the first 30 days.
After the 30-day trial period, if you continue your subscription, you will be charged: $4.99 per month for Selling Manager $15.99 per month for Selling Manager Pro
No charge for Selling Manager Pro if you are a Premium or Anchor eBay Store seller or an eBay Blackthorne Pro Subscriber.
Basic eBay Store sellers:
You will not be charged for Selling Manager as long as you maintain your Basic Store subscription.
To qualify for this offer, you must subscribe to Selling Manager on the same eBay country site where you opened your eBay Store.
If you are already a Selling Manager user who subscribes to a Basic Store, you will receive a free Selling Manager subscription on the invoice after you subscribe to a Basic Store.
Premium or Anchor eBay Store sellers:
You will not be charged for Selling Manager Pro as long as you maintain your Premium or Anchor Store subscription.
To qualify for this offer, you must subscribe to Selling Manager Pro on the same eBay country site where you opened your eBay Store.
If you are already a Selling Manager Pro user who subscribes to a Premium or Anchor Store, you will receive a free Selling Manager Pro subscription on the next invoice after you subscribe to a Premium or Anchor Store.
Blackthorne Pro subscribers
You will not be charged for Selling Manager Pro as long as you maintain your Blackthorne Pro subscription.
If you are already a Selling Manager Pro user, and subscribe to Blackthorne Pro, you will receive the free Selling Manager Pro subscription on the next invoice after you subscribe to Blackthorne Pro.
Subscribing to Selling Manager and Selling Manager Pro
To start your subscription:
For Selling Manager, go to the Selling Manager Home page for Selling Manager For Selling Manager Pro, go to the Selling Manager Pro Home page
Click on the "Subscribe Now" link.
Review and agree to the terms of use.
Click the Subscribe Now button.
How your invoice will be affected
As a new subscriber, your next invoice will show three lines of activity:
A one-time prorated charge based on the number of days left in your billing cycle when you started the subscription.
The regular monthly subscription fee covering the next billing cycle in advance.
A one-time credit for the free one-month trial, equal to the regular monthly subscription fee.
Although it may appear as if you are being charged for the first 30 days, a month's subscription credit will be posted to your account to offset the charge. For example, if you subscribe to Selling Manager Pro on January 20th (starting the 30 day free trial period), and if you are invoiced on February 1st, you will see the following charges on your invoice:
Feb 1 Selling Manager Pro Subscription Fee (Jan 20 - Jan 31) $5.33
Feb 1 Selling Manager Pro Subscription Fee (Feb 1 - Feb 28) $15.99
Also on this invoice you will see a credit for the free trial. This typically is at the bottom of the invoice, not grouped with the subscription fees. (Feb 1 Selling Manager Pro: Free Trial Credit -$15.99)
Note: The fee amounts shown in these examples are for illustration purposes only.
If you decide to cancel your subscription anytime during the free trial period, the remaining subscription balance will be credited to your account and will appear on your next invoice.
If you unsubscribe before your free trial has ended, and decide to subscribe again at a later date, you will begin paying the monthly fee upon subscribing the second time.
How your listings views will be affected
Once you subscribe, you will see Selling Manager or Selling Manager Pro views in My eBay in place of the Selling Views.
As soon as you subscribe, your pending, active and unsold listings are copied from the Selling view of My eBay to Selling Manager or Selling Manager Pro views.
During this process, which might take several hours, your Selling Manager/Selling Manager Pro views will remain empty.
Your Sold and Archived views will start gathering new listings as soon as you subscribe.
None of the listings that you sold prior to subscribing will display in Selling Manager.
Note: If you sell on more than one eBay site (the US and Canadian sites for example), you will see all of your listings in Selling Manager/Selling Manager Pro. However, you will only be able to access Selling Manager/Selling Manager Pro on the site on which you're subscribed.
All active and scheduled listings should remain in effect.
All sold and archived data will be retained for up to 30 days after you cancel your subscription. If you cancelled by accident, or change your mind, and subscribe again within 30 days, your data will be retained. However, after 30 days, these listings are deleted.
All the active/scheduled/unsold/sold data you can see in My eBay will remain in place after you cancel your Selling Manager or Selling Manager Pro subscription.
Before you cancel your subscription, review how your listings view will change.
To cancel your subscription:
Go to your My eBay.
On the left side of the page, under My Account, click Subscriptions.
Click the "Cancel Subscription" link to the right of the subscription you wish to cancel.
On the next page, click the Yes button to confirm cancellation of your subscription.
All Selling Manager or Selling Manager Pro charges and credits are posted to your account on the invoice date. When you cancel your Selling Manager or Selling Manager Pro subscription, you will not see any credits on you account until the next invoice is created. To view any credits, you will need to wait until your invoice date.
For example, if you cancel Selling Manager Pro on February 10th, but within the 30-day free trial period, you will still receive a credit of $5.33 on your next invoice (March 1st). If you do not cancel within the 30-day free trial period, your next invoice will show a Selling Manager Pro Subscription Fee (Mar 1 - Mar 31) of $15.99. However, if you decide to unsubscribe on March 10th, then the April 1st invoice will include the following prorated credit: April 1 Selling Manager Pro Credit -$10.60.
Selling Manager and Selling Manager Pro Overview
If you're looking for more help or have a question to ask, please contact us.