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Qualifying for the Store referral credit

As an eBay Store seller, here's what you need to do to become eligible for the Store Referral Credit:

Promoting your Store on the Web

To direct buyers to your Store by creating links on Web pages outside of eBay:
  1. Decide which part of your Store you'd like buyers to visit.  


    In addition to your Store's home page, you can include links to these parts of your Store to
    become eligible for the credit:

    • The item page of one of your Store Inventory items

    • Your About the Seller page (your About Me page)

    • A Store category within your Store

    • A search results page within your Store, based on keywords you've specified

    • A custom page you have created in your Store

    Important: You must include a referring ID at the end of the URL that you send to prospective buyers. See Step # 3 below.

    The area of your Store that you want buyers to visit should depend on what you think will be most effective. For example, if you know that buyers are particularly interested in one of your Store categories, you may want to promote that category and enable them to access the category page directly from an outside link.

  2. Obtain the Web address (URL) for the part of your Store that you'd like buyers to visit.


    The URL of your Store's main page is based on your Store's name:


    http://stores.ebay.com/yourstorename


    To obtain the URL for other parts of your Store, go to that part of your Store in your Web browser. Copy or write down the URL that appears in your Web browser's address box.

  3. Add a special referral code to the end of the URL you've obtained. The code is ?refid=store or &refid=store, depending on the area in your Store that you want to link.


    When a potential buyer clicks the link you've created, the referral code in the URL will tell eBay's system that the buyer is entering your Store because of your promotion. If you do not include the referral code in your link, eBay will be unable to give you a Store Referral Credit, even if a sale meets all of the other requirements.


    Here are some examples of how Store URLs with referral codes would look (referral code shown in bold):

    • Your Store's home page
      Referral code: ?refid=store
      Examples:
      http://stores.ebay.com/yourstorename?refid=store
      http://www.ebaystores.com/yourstorename?refid=store

    • The item page of one of your Store Inventory items
      Referral code: ?refid=store
      Example:
      http://cgi.ebay.com/Name-Of-Item_W0QQitemZ4560088038QQcategoryZ378QQtcZphotoQQcmdZViewItem?refid=store

    • Your About the Seller page (your About Me page)
      Referral code: &refid=store
      Example:
      http://cgi3.ebay.com/ws2/eBayISAPI.dll?ViewUserPage&userid= yourUserID&refid=store

    • A Store category within your Store
      Referral code: ?refid=store
      Example:
      http://stores.ebay.com/yourstorename_W0QQdptZ0QQsclZallQQtZkm?refid=store


      Note: The structure of Store category URLs has recently changed. If you've previously created links to your Store categories using the old URL structure (such as http://www.stores.ebay.com/yourstorename/plistings/list/all/dept2/index.html?col=2&dir=1&refid=store), they will continue to qualify for the Store Referral Credit.

    • A search results page within your Store, based on keywords you've specified
      Referral code: &refid=store
      Example: http://search.stores.ebay.com/search/search.dllMfcISAPICommand=GetResult&sid=41101180
      &store=Your+Store+Name&colorid=6&fp=0&query=keyword1+keyword2&srchdesc=y&refid=store

       

      Note: To obtain the URL for a keyword search, conduct the search in your Store as if you were the buyer by entering the keywords.

    • A custom page you have created within your Store
      Referral code: ?refid=store
      Example:
      http://stores.ebay.com/yourstorename/pages/pagename?refid=store


      Note: When adding a referral code, if a URL already has a "?", use "&" before "refid=store". Otherwise, use "?" before "refid=store". Also note that the referral code may not appear in the buyer's browser after clicking the link that included it. This is normal, and eBay can still track the visit for any eligible purchases.

  4. Use the URL to create a link on a Web site outside of eBay.


    Any Web site that does not have ebay.com in its URL is considered outside of eBay. For example, you could create a link on your own personal Web site:


    Shop at my eBay Store!


    The URL for the link would be: http://stores.ebay.com/yourstorename?refid=store

Promoting your Store in printed materials and in emails

If you promote your eBay Store in printed materials, such as business cards, packing slips, or printed advertisements, continue to show the URL of your Store's main page (www.stores.ebay.com/yourstorename).

Email communications with buyers are another great way to promote your Store and earn the Store Referral Credit. Follow the instructions above for promoting your Store on Web sites, including a link to your Store with the referring ID code in the URL you send to prospective buyers. (e.g. http://stores.ebay.com/yourstorename?refid=store).

Note: You will only receive the credit if buyers type your storefront URL in their Web browser. Typed URLs to other pages in your Store or listings, will not qualify for the credit. You do not need to add the referral code described above. eBay's system automatically detects when this happens and interprets the buyer as coming from your off-eBay promotion, thus making you eligible for the Store Referral Credit. If buyers click a bookmark to your Store that they've saved in their Web browser, you will be eligible for the credit.

Qualifying for Store Referral Credit

Remember, all of the following conditions must be met to qualify for the credit:

  • The buyer must enter your eBay Store or go to one of your Store Inventory listings directly from a location outside of eBay.

  • The buyer must go to your Store because of your promotion.

  • The buyer's Web browser must accept "cookies."

  • The buyer must purchase the item during the same Web browser session used to enter your Store.

  • The item sold must be in Store Inventory format.

Learn more about Store Referral Credit requirements.

Note: You will be eligible for the credit if buyers click bookmarks to your Store that they've saved in their Web browser.

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