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Selling Manager – Printing Invoices and Shipping Labels

You can print invoices and shipping labels directly from your sales records. Selling Manager allows you to print individual shipping documents and invoices. Selling Manager Pro enables you to print shipping labels and print in bulk (up to 200 pages at a time).

You can print the following:

Important: Before you print, you need to set your printer to print background colors and images.

Printing US Postal Service postage or UPS shipping labels

To use this feature you need a PayPal account. You will also need to know the size and weight of the package.

Note: Popup blocker software must be disabled on your browser.

To print a US Postal Service postage or UPS shipping label:

  1. From the Summary page, click the "Purchase and print shipping labels" link.

  2. Select the items you want to print shipping labels for, and then click the Print Shipping Labels button.

  3. Select "US Postal Service postage or UPS shipping label through PayPal."

  4. Click Continue.

  5. Log in to your PayPal account, and then select US Postal Service or UPS.

  6. Enter the shipping information and the package information such as weight and size.

  7. Click the Print button.

For more information, go to eBay's Shipping Center

Printing individual invoices, packing slips and address labels

To print individual invoices, packing slips, and address labels:

  1. From the Sold View, click the checkbox next to the sold item for which you want to print an invoice, packing slip, or address label.

  2. Click the Print button.

    Note: You can also print an invoice from the sales record.

  3. From the Print page, select the type of printout:

    • Address labels and invoice / packing slip

    • Invoice / packing slip

    • Address labels

    • Invoice for your own records

    • All (address label, invoice / packing slip, invoice for your own records)

  4. In the pop-up window that appears, use the scroll bar to preview the page that will be printed. Once you are satisfied with how the page looks, click Print in the browser window.

To edit information for a page you are attempting to print, go to the corresponding Sales Record. When you are finished updating the sales record, save your changes. Your changes will appear the next time you print.

Customizing your invoices

Selling Manager will allow you to customize your invoice using the following information:

  • Your own Web site Address. This gives you the opportunity to market your personal Web site to your buyers.

  • Add a personalized logo. You can choose from either displaying your own customized logo on the invoice or re-using your eBay store logo.

  • Personalized message. This gives you the opportunity to include a customized message to your buyers in your invoice. For example, you could include a "thank you for buying" message or your personalized payment information.

  • Add the buyers telephone number to the shipping label.

  • Add your own (ie: seller's) telephone number to the shipping label.

  • Add the buyers email address and/or telephone number to the invoice.

  • Change the default paper size used when formatting all printable formats, either US Letter sized or International A4 can be selected.

To customize your invoices:

  1. From the Print page, select the "Edit invoice and address label template" link.

  2. Make your changes, including adding personal messages and photos.

  3. Click the Preview button to review your template.

  4. Click the Save Template button to save the changes.

Bulk Printing (Selling Manager Pro)

Selling Manager Pro subscribers can print as many as 200 invoices or shipping labels at one time from the Sold View.

To print multiple invoices and shipping labels:

  1. In the Sold View, check the box next to the listings that you want to print invoices or shipping labels for and click the Print button.

    To select all of your Sold items, check the box in the heading bar above the list of sold items

  2. From the Print page, select the printout you want, and click the Continue button.

  3. In the pop-up window that appears, use the scroll bar to preview each of the pages that will be printed.

  4. Once you are satisfied with how the pages will look, click the Print button in the browser window.

If you need to edit information for a specific page, go the corresponding sales record. When you are finished updating the sales record, save your changes. Your changes will be reflected the next time you print.

Configuring your browser for printing background colors and images

To print invoices properly, your browser must be configured to print background colors and images.

To configure Internet Explorer to print invoices and shipping labels:

  1. In Internet Explorer, select Tools > Internet Options.

  2. From the Internet Options window, click the Advanced tab. The Advanced tab displays advanced configuration options.

  3. Scroll down to the Printing section, and the select the "Print background colors and images" checkbox.

  4. Click OK to save your changes.


Contact Customer Support

If you're looking for more help or have a question to ask, please contact us.
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