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eBay Giving Works: Information for nonprofit organizations
In this article
In this article

About eBay Giving Works

The eBay Giving Works program helps:

  • Buyers to make a donation to a charity during checkout

  • Sellers to sell items to support a charity (Community Selling)

  • Nonprofits to sell items to benefit their own organization (Direct Selling)

eBay Giving Works is administered by PayPal Giving Fund, our nonprofit partner.

Because charitable fundraising is a highly regulated area subject to numerous state and federal laws, we have specific guidelines for allowing charitable solicitations. Learn more about our charity and fundraising policy.

eBay Giving Works listings are identified with the charity ribbon icon eBay Giving Works icon. Your nonprofit organization is also described in the listing. Research has shown that charitable listings on average sell with more bids and at slightly higher final prices.

How it works:

Sellers pay standard insertion and final value fees for eBay Giving Works listings. If an eBay Giving Works item sells, eBay Giving Works credits these fees back to the seller. For Community Selling, the credit is prorated according to the percentage the seller committed to donate. For nonprofit Direct Selling, the nonprofit receives 100% credit for these fees. For more information, see types of nonprofit selling.

Example: A charity lists a cashmere sweater to raise funds for itself, and sells it for $100.00. Because the charity is doing its own selling (Direct Selling), eBay Giving Works delivers a 100% fee credit to the charity, resulting in 100% of the final sale price going to the charity.

Direct Selling Example

 

Payment from the buyer

$100.00

eBay.com Insertion and Final Value Fees*

($4.16)

Net proceeds for the nonprofit

$95.84

eBay Giving Works Fee Credit

$4.16

Total proceeds for the charity

$100.00

*Actual fees may vary. Does not include fees for any upgrades.

Learn more about eBay Giving Works fee credits.

Types of nonprofit selling

When a nonprofit organization is certified to be included in the eBay Giving Works directory, the organization can fundraise with eBay Giving Works.

Community Selling:

Any eBay seller can sell an item on eBay and donate from 10% to 100% of its final sale price to support a charity. eBay Giving Works credits the insertion and final value fees back to the seller, equal to the percentage of the final sale price that the seller chooses to donate. Learn more about eBay Giving Works fee credits.

The minimum donation if the item sells is $1.00. For eBay Motors Vehicles, the minimum donation is 1%.

You can receive an email notification from PayPal Giving Fund when new listings are created that benefit your organization. Find this setting in your nonprofit's PayPal Giving Fund account.

If the item sells, PayPal Giving Fund will collect the donation, issue a tax receipt to the seller, and send the donation amount to your charity.

Direct Selling:

Your nonprofit can list its own items on eBay and collect 100% of the final sale price. As a Direct Seller, your nonprofit also receives a 100% fee credit from eBay Giving Works.

A nonprofit Direct Seller collects payment from the buyer, and is responsible for providing a tax receipt, if applicable.

The nonprofit must add an eBay user ID to its PayPal Giving Fund account in order to create listings as a Direct Seller. A staff member or supporter of the nonprofit can use their own user ID to do this. All sales associated with this user ID are considered Direct Selling for the charity.

Enrolling your nonprofit

To be listed in our directory of registered charities, you must register your nonprofit organization with PayPal Giving Fund. Before registering, take a moment to gather the following information:

  • A working email address

  • Your organization's logo in JPEG (.jpg) or GIF (.gif) format

  • A mission statement

  • Your 501(c)(3) letter or other proof of tax-deductibility

  • A voided organization bank check to establish electronic funds transfer of donations from Community Selling

PayPal Giving Fund sends you a confirmation email when the verification process is complete. Verification typically takes 1 to 3 business days. The verification process includes confirmation that your organization is in good standing with the IRS, and meets our community standards of not promoting violence, hate, or illegal activities.

For more information, see eBay Giving Works > For nonprofits.

Viewing items that benefit your charity

To see all the items listed to benefit your organization:
  1. Under Search for charities, enter the name of your charity in the search box and click Search.

  2. Select your organization from the Charity search results.

  3. On your organization's profile page, scroll down to the Shop to support us section.

You might find it useful to sort items by Time: newly listed.

Canceling a listing benefitting your charity

Occasionally, a listing isn't a good fit for a nonprofit. As the representative of your charity, you can request that an eBay Giving Works listing be canceled.

To cancel a listing benefitting your charity:
  1. Copy and paste the following block of text into the body of a new email with the subject eBay Giving Works Item Removal:

    I certify that I am authorized to act on behalf of [enter your organization's name]. Please cancel this listing:

    Name: [your name]
    Listing Number: [paste listing number found at the top right of the listing's Description tab.]
    URL: [copy and paste the listing page URL]
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