The Donation Account in My eBay allows you to view and manage your donation activity associated with sales from Giving Works listings.
You can check the status of your donations, view your list of favorite nonprofits, select your payment method, make your donation payment, download your donation history, and request tax receipts.
Your Donation Account is located under the My Account tab and has the following views:
My Summary: A snapshot of your eBay Giving Works activity.
Donations Due: See and make all eBay Giving Works donations that you owe.
Donation History: Track the status of your eBay Giving Works listings and request tax receipts for your donations.
Preferences: Manage your information-sharing with nonprofits.
My Summary
My Summary is a My eBay snapshot of your eBay Giving Works activity. It appears in the My Account tab and includes:
Announcements: News for sellers about eBay Giving Works.
My Activity: The combined value of all of your eBay Giving Works donations, plus breakdowns of your listings, transaction count, and donation value for the current year and month. It will only appear if you have prior eBay Giving Works listings.
Donations Due
Your Donations Due page lets you see and make all of the eBay Giving Works donations that you owe. MissionFish will automatically collect your donation from your donation payment method on the donation due date (the second Monday after your listing ends).
You can also choose to make any donation you owe before the due date with the “one-time donation” option.
The one-time donation payment method:
Reduces the donation payment due date to your selected nonprofit by as much as 14 days.
Allows you to select your payment method.
Allows you to waive your right to request a refund, which lets your donation be paid and makes your tax receipt available.
Note: A one-time donation payment does not limit you from making future donations to the same nonprofit.
Learn how to make a one-time donation.
Any donation marked as "Overdue" indicates a problem with your selected donation payment method (expired credit card, and so on) and requires immediate attention. You won’t be able to create new eBay Giving Works listings until you make all overdue donations.
Learn how your donations are handled by MissionFish.
Donation History
Your Donation History tracks the status of your eBay Giving Works donations, and allows you to download your status spreadsheet and request tax receipts for completed donations.
By default, a list of all donations over the past 60 days appears. Use the search and filter tools to see donations from a specific period of time (like "calendar year"), donations of a particular amount, or to see donations by status.
Donations appear with the following statuses:
Payment In Process
: Donation submitted by the donor but not received by MissionFish (for payments by direct debit, check, and EFT).
Paid
: Donation received by MissionFish.
Refund Pending: Donation refund has been requested.
Refunded
: Full donation was returned to donor (usually the result of an unpaid item).
Partially Refunded
: Part of the donation was returned or waived by MissionFish.
Waived: Full donation was waived by MissionFish (like a refund, for donations that were not paid yet).
Delivered: MissionFish delivered the donation to the nonprofit.
Helpful dates for each status appear when you roll your mouse over the status. A donation is delivered to the nonprofit on the Donation Delivery date.
A tax receipt is issued to you by MissionFish for each completed donation. Learn how to request a tax receipt.
Important:
Official donation date
Every eBay Giving Works donation has an official donation date. This date is important: it is the date that your donation was legally "made." Your tax deduction must be claimed with the IRS for the year when it was made. This official date appears on the tax receipt provided by MissionFish.
Preferences
In Donation Account your eBay Giving Works Preferences are located at the bottom of My eBay Preferences. Click "eBay Giving Works Preferences" to expand and see all of your preferences.
Check this box to share your email and mailing address with the nonprofits you support. This is optional. Regardless of your preference, nonprofits you support will always receive your full name.
Donation payment method
When you start selling with eBay Giving Works you must put a payment method on file for making donations. By default, your donation payment method is the same as your automatic payment method for paying eBay fees.
If your eBay fees payment method and your donation payment method are the same, we will keep these two payment methods in synch. Updates to your fees payment method will also update your donation payment method.
Note: If your fees payment method and your donation payment method are different, they do not stay in synch when you update your fees payment method. You will have to update your donation payment method yourself as needed.
You can also change your donation payment method to be different from your automatic payment method for eBay fees. You can only have one donation payment method on file at a time: if you add a new method, the old one will be deleted.
To change your donation payment method:
Click the "Preferences" link within My eBay, and look for the Financial Information section at the bottom of the page.
Under “eBay Giving Works Donation Payment Method” you will see three options for the type of donation payment method:
Credit card
The method that you have currently selected will appear as one option.
Note: If there was a problem with your donation payment method, all of these options may be empty.
Click the Edit button next to the type of donation payment method you want to put on file.
Complete the fields as directed, and click the Continue button.
Note: If you have overdue donations, MissionFish will collect them automatically once you have selected your new donation payment method.
Creating a tax receipt
For tax purposes, you can create a tax receipt for your records to document your donations. A tax receipt for a donation is available after its Official Donation Date.
To create a tax receipt:
In Donation Account, click "Donation History." This shows your donation activity to date. (If you would like a copy of this list for your records, click the Export to Excel button.)
Use the check boxes at the left to select which donations to include in your receipt.
Click the Request a Tax Receipt button.
When your receipt appears, click the Print button to print out your receipt or click the optional “Download PDF Version” link to save your receipt as a file.
Note: For specific requirements for donation documentation, you should consult a tax professional. eBay cannot and does not provide tax advice.
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