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Adding a logo to your buyer emails or Store pages
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In this article


You can market yourself to buyers by adding your logo to your eBay Store. If you subscribe to Selling Manager Pro, you can also add this logo to the end of auction and invoice emails you send to your buyers.

If you have an eBay Store, eBay uses your Store logo for end of auction and invoice emails if you select that option. If you don't have an eBay Store, you can still add logos to these emails.

Adding or changing your Store logo

If you have an eBay Store, you can customize it by adding your own logo, or using one of eBay's ready-made logos.

To add or change your store logo:
  1. Click My eBay at the top of most eBay pages. You may need to sign in.

  2. Place your pointer over the Account tab, and then click Manage My Store.

  3. Click the Display Settings link on the left side of the page.

  4. Click the Change link at the top of the Basic Information section.

  5. In the Store Logo section on the next page, select the kind of logo you want to use. If you're uploading a logo, click the Browse button and locate the file on your computer. If you're using a logo already on the Internet, provide the web address (URL) for that logo.

  6. Click the Save Settings button.

The logo will be added to your eBay Store. You can also choose to add it to your end of auction and invoice emails.

Adding a logo to your end of auction and invoice emails

If you have an eBay store and you subscribe to Selling Manager Pro, you can add your Store logo to your end of auction, order confirmation, order update, and invoice emails. You can do this from My eBay.

To add your existing Store logo to buyer emails:
  1. Click My eBay at the top of most eBay pages. You may need to sign in.

  2. Place your pointer over the Account tab, and then click Manage communications with buyers.

  3. On the next page, click the kind of email you want to edit.

  4. Click the Add a message link.

  5. At the top of the Message from seller window, select the Include my eBay store logo in this email check box.

  6. If you want, add a message in the text box to send to the seller.

  7. Click the Save button.

If you don't have an eBay Store you can still add a logo to your end of auction and invoice emails as long as you subscribe to Selling Manager Pro.

To add a custom logo to your buyer emails:
  1. Click My eBay at the top of most eBay pages. You may need to sign in.

  2. Place your pointer over the Account tab, and then click Manage communications with buyers.

  3. On the next page, select the kind of email you want to edit.

  4. Click the Add a message link.

  5. At the top of the Message from seller window, select the Include my logo located at the following Web address (URL) check box.

  6. Enter the web address (URL) where your logo is located.

  7. Click the Test your logo link to make sure the logo displays properly.

  8. If you want, add a message in the text box to send to the seller.

  9. Click the Save button.

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