eBay
  • Daily Deals
  • Sell
  • Customer Support
  • Shop now
  Home > Help >Selling & seller fees>Using selling tools>eBay Blackthorne
Help
Search the help pages 
(Does not search for items or products)
 SearchTips
eBay Blackthorne
In this article
In this article

We no longer support Blackthorne and Blackthorne Pro. Learn more about selling tool alternatives and migrating your Blackthorne information and history.


Blackthorne Basic is a sales management tool that lets you create professional listings in bulk, track your listings on eBay, and manage communication with your buyers. It can save you hours of work and help you get paid faster.

Blackthorne Basic

Unsubscribing from Blackthorne Basic

To unsubscribe from Blackthorne Basic:
  1. Go to My eBay and sign in.

  2. Place your pointer over the Account tab and select Subscriptions.

  3. Under eBay Blackthorne, click the Unsubscribe link next to Blackthorne Basic. For security reasons, you need to sign in again.

  4. Follow the instructions.

Creating professional listings

Blackthorne Basic helps sellers create professionally formatted listings with easy-to-use templates. Just select a layout, enter your item description, and Blackthorne Basic will create an attractive eBay listing instantly. You can even spell-check your listings before uploading.

Blackthorne can also automatically insert payment terms, tax, shipping, or any other messages you want to include. You only have to enter this information once—no matter how many listings you create.

Tracking your sales

Blackthorne Basic offers powerful tools for tracking items, transactions, and customers. Use it to automatically retrieve information about your eBay listings, including item number, current price, and buyer.

Managing communication with your buyers

With Blackthorne Basic, you can create standard emails for all your customer communication, including sales invoices and notifications to customers when items have shipped or when payments are received. You can also leave Feedback in bulk. Simply create your standard Feedback comments and use them to leave Feedback for a single buyer or a group of buyers.

Contact Customer Support
If you're looking for more help or have a question to ask, please contact us.
Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Center to post a question.