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In Selling Manager and Selling Manager Pro, you can use AutoText to personalize your buyer emails by automatically inserting the buyer's name, listing URL, or other variable text.
In the Sold or Archived view, click on a buyer's email address to access the Email Buyer page.
Click the Manage Email Templates link.
Click the Edit link next to the template you want to change.
Place your cursor where you want to insert the AutoText entry.
From the AutoText drop-down menu, select the variable you want to insert.
Click the Insert button.
The AutoText displays in the message where you placed your cursor, enclosed in {curly brackets}.
When you send the email or save the template, the {AutoText} will be replaced by the AutoText variable you chose (for example, the individual buyer's name).
Note: To preview the AutoText variables before sending an email, click the Preview
AutoText options
If the AutoText drop-down list is not displayed in your web browser, you can copy and paste the {AutoText} variables from the list below:
Buyer information
Buyer User ID
{BUYERUSERNAME}
Buyer name
{B_FULLNAME}
Buyer first name
{B_FIRSTNAME}
Buyer last name
{B_LASTNAME}
Buyer street 1
{B_STREET1}
Buyer street 2
{B_STREET2}
Buyer city
{B_CITY}
Buyer state
{B_STATE}
Buyer zip code
{B_ZIPCODE}
Buyer country
{B_COUNTRY}
Transaction information
Sales record number
{SALESRECORDNUMBER}
Item number
{ITEM#}
Item title
{TITLE}
Link to listing
{ITEMLINK}
Shipping Options
{SHIPPING_OPTIONS}
Track Shipment Link
{TRACKSHIPMENTLINK}
Notes to Buyer
{BUYER_NOTE}
Discounts or Charges
{OTHER_FEES}
Closing price
{OTHER_FEES}{CLOSING$} This field is the price per item. Use the {QUANTITY} variable to reflect multiple purchases when your buyer buys more than one item in a single transaction.
Total price
{TOTAL$}
Quantity
{QUANTITY}
Feedback Link
{FEEDBACKLINK} Adds a link to the Feedback page.
Refund Amount
{REFUND_AMOUNT}
Variation Details
{VARIATION}
Favorites List
{FAVORITESLIST} Includes a link to a page where buyer can add you to their favorite sellers and stores list.
S&H fee {S&H}
{S&H}
Tax
{TAX} US site only.
Tax State
{TAX_STATE}
Payment accepted
{S_PAYMENT} Lists which payment methods are accepted.
Payment instructions
{PAYMENTINSTRUCTIONS} Lists accepted payment methods and other relevant information.
Shipping calculator
{SHIPPINGCALCULATOR}
Transaction table
{TXTABLE} Includes table with item, quantity and price.
Checkout Link (US,CA and UK sites only)
{PAYNOWLINK}
Shipped date
{SHIPPEDDATE}
Seller information
Seller User ID
{SELLERUSERNAME}
Seller name
{S_FULLNAME}
Seller first name
Seller last name
Seller email address
{S_EMAIL}
Seller phone number
{S_PHONE}
Seller street 1
{S_STREET1}
Seller street 2
{S_STREET2}
Seller city
{S_CITY}
Seller state
{S_STATE}
Seller zip code
{S_ZIPCODE}
Seller country
{S_COUNTRY}
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