Viewing your account activity

Viewing your account status and recent activity

To display your account status and recent activity:

Click My eBay at the top of most eBay pages.
Click the Account tab.
Under the My Seller Account Summary section, click the “account activity” link.

Your Account Status page appears.

What your account status tells you

The Account Status page summarizes your recent account activity and lists billing-related transactions that have been applied to your account.

On your account status, you can:

View a summary of your account activity since your last invoice, including the Total Amount due on your last invoice and the Balance of any new activity. If your balance is listed as “temporarily unavailable,” we’re currently processing your monthly invoice. In most cases, the new invoice will be available in 1 to 2 days.
Click “Show Details” to verify that your account is in good standing and check your billing cycle and payment method.
Review the details of your account activity, using the tabs located at the bottom of the page.

What your account activity means

Each tab of account activity displays a different set of transactions.

All Account Activity displays all transactions, including fees, credits, payments, and refunds. The Amount column shows the amount of the transaction, while the Balance column shows how the transaction affected your account balance.
Fees displays all fees that were charged to your account.
Credits displays any credits that were applied to your account.
Payments & Refunds displays any payments you made or refunds you received from us.

Tip: Charges represent the money you owe eBay, including Insertion Fees and Final Value Fees. Charges are listed on your account status and your monthly invoice as positive numbers. Credits represent fee reversals, item credits, or payments. Credits are listed on your account status and your monthly invoice as negative numbers.

Viewing account activity from previous months

To display previous account activity (within the last four months):

From the Display pull-down menu, select “Specify range (up to 4 months).”
Enter a range of dates in the From: and To: fields. Be sure to enter the dates as numbers in month/day/year format. For example, to indicate September 2, 2009, enter 09/02/09 or 9/2/09.
Click the Go button.

Viewing account activity for an item that you sold

To display the fees, credits, or discounts for a particular item you sold:

From the Display pull-down menu, choose “Item number.”
Enter the item number.
Click the Go button.

Downloading account activity

You can download your account activity for up to the last 4 months to a Microsoft Excel spreadsheet or any application that supports CSV files.

To download your account activity:

Click the "Download" link, located at the top of the Account Activity section.
On the Download Account Activity page, specify the range of dates to be included in the file.
Choose whether to download the transaction details, summary, or both.
Click the Download button.
Open or save the file.

Contact Customer Support

If you're looking for more help or have a question to ask, please contact us.

Have a question? We can help.

Ask eBay members

Get help from other eBay members. Visit the Answer Center to post a question.

Related help topics

Copyright © 1995-2009 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.

eBay official time