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Looking at your seller account activity
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We make it easy to look at the recent charges, credits and payments to your eBay seller account. From your Seller account page, you can look at a summary or detailed view of your account. You can also look at past invoices and download past account information.

Viewing your Seller account page

To see your Seller account page:
  1. Click My eBay at the top of most eBay pages.

  2. Place your pointer over the Account tab.

  3. Click the Seller account link.

Note: If you have more than one eBay account ID, select the account you want to see from the Account ID drop-down menu.

Looking at a summary of your seller account

To see a quick summary of your recent seller account activity, look at your Account summary at the top of your Seller account page. The Account summary shows you:

  • A summary of the credits, payments, refunds, and payment reversals on your most recent invoice.

  • Your current balance with eBay as of today's date. (If this says "Temporarily unavailable" it means we're in the process of creating your next invoice. Check back in 24-48 hours.)

  • Any new account activity not added to your last invoice.

Looking at your recent account activity in detail

On your Seller account page you have the option of looking at your account in detail. You can do this by clicking any of the four links you see located beneath the Account summary section: All account activity, Fees, Credits, and Payments and refunds.

If you click the All account activity link, you'll see information about each of your transactions since your last invoice, including:

  • The transaction title

  • The item number

  • The date of the transaction

  • The transaction type (for example: payment, final value fee, insertion fee, or Buy It Now fee)

  • Any credits (fee reversals, item credits, or payments; these show as negative numbers in your statement)

  • Any debits (fees charged to your seller account; these show as positive numbers in your statement)

If you click the Fees link you'll see similar information about each fee you were charged since your last invoice.

If you click the Credits link you'll see similar information about each credit you received since your last invoice.

By clicking the Payments and refunds link you'll see all of the payments and refunds applied to your account since your last invoice.

Looking at detailed account activity from up to four months ago

You can see information for all transactions from up to four months ago. Here's how:

  1. Click the All account activity, Fees, Credits, or Payments and refunds links on the Seller account page.

  2. Click the Customize view link on the next page.

  3. Enter a date range.

  4. Click Apply.

Note: You can see transactions older than four months by looking at past invoices.

Looking at account activity for a specific transaction

You can see information for a specific item number from up to four months ago. Here's how:

  1. Click the All account activity, Fees, Credits, or Payments and refunds link on the Seller account page.

  2. Click the Customize view link on the next page.

  3. Enter the item number of the transaction.

  4. Click Apply.

Sorting your account activity

We know it can be hard to find what you're looking for, so we make it as easy as possible by letting you sort information by item number, date or transaction type. Here's how:

  1. Click the All account activity , Fees, Credits, or Payments and refunds link on the Seller account page.

  2. At the top of the list, you'll see that Item number, Date and Transaction type are links.

    • Click Item number to group all the entries together by item number. This is useful if you want to see every fee or credit associated with a certain item.

    • Click Date to group things by date. This lets you see all the fees or credits charged to your account on a certain day.

    • Click Transaction type to group things according to the kind of transaction they're associated with. For example, you can see all your final value fees grouped together.

When you sort your account activity into groups, each group has a title, and next to that title is a minus sign. You can collapse any group by clicking the minus sign. You can expand a group by clicking the + sign. You can also collapse all groups by clicking the Collapse All link at the top of the list.

Looking at past invoices

We keep your invoices for up to 18 months.

To see an invoice:
  1. Locate the Invoices section near the top of the Seller account page.

  2. Select a past invoice from Select Invoice drop-down menu.

  3. Click Go.

Downloading your account activity

You can download your account activity (up to the last four months) and open it with any application that supports CSV files, such as Microsoft Excel.

To download your account activity:
  1. Click the All account activity link on the Seller account page.

  2. Click the Download link on the next page.

  3. Enter the date range you want to download. Today's date will be automatically filled in as the last date of the range, but you can change it.

  4. Choose whether to download the transaction details, summary, or both.

  5. Click the Download button.

  6. Choose the option to open the file. It will open with whatever spreadsheet software you have installed on your computer (for example, Excel).

  7. Once the spreadsheet opens, you can then save the file in the format and location you want.

Contact Customer Support

If you're looking for more help or have a question to ask, please contact us.

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