eBay
  • Daily Deals
  • Gift Cards
  • Sell
  • Help & Contact
  • Shop Gifts
  Home > Help >Membership & account>Rules & policies>Warranties policy
Help
Search the help pages 
(Does not search for items or products)
 SearchTips
Warranties policy
In this article
In this article

Policy overview

If you list items on eBay that are valued at more than $15 and you include either a written warranty or a service contract with the items, you need to include one of the following in the item description:

  • The full text of the written warranty

  • A statement explaining how to get a free copy of the written warranty upon written request

  • A link to a page with the warranty details

This policy is based on the Magnuson-Moss Warranty Act, a federal law enforced by the Federal Trade Commission (FTC).

Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.

Why does eBay have this policy?

Because the sale of warranties is highly regulated, listings that contain warranties are restricted. We urge our sellers and buyers to comply with government laws and regulations.

Contact Customer Service
You can contact Customer Service to report a listing you think violates this policy. Go to that listing, and then click the Report item link on the right side of the page.

We'll review your report and take appropriate action.
Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Center to post a question.