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Rules for sellers – overview
eBay's policies help to create a safer, fair and enjoyable trading experience for all eBay members. As a seller, you are responsible for reviewing and understanding eBay's selling policies, as well as all applicable laws and regulations outlined in the User Agreement.
We recommend that you learn about eBay's selling policies before you list an item. This will help you to avoid accidentally breaking rules. Also, eBay's selling policies are updated often to address emerging issues, so it is important to check them regularly for changes.
Make sure you follow these guidelines. If you don't, you may be subject to a range of actions, including limits of your buying and selling privileges and suspension of your account.
Solve a problem
First, check your email. When we remove a listing we send the seller an email explaining why. If you don't see this email in your inbox, check your spam folders. Then, find out more about why eBay removes listings.
eBay works with copyright and trademark holders to remove listings from our site if the rights owner requests it. This can happen even if the item you are trying to sell is genuine. If you have questions about why an item was removed, contact the rights owner that requested the removal. You can find this information in the email we sent you. You can also learn more about our VeRO program.
These policies apply to all eBay members.
Find out what items can and can't be listed.
Find out what you should and shouldn't do when you list an item. For example, find out how to write a listing that accurately and completely describes your item.
We will remove listings that have the potential to violate certain copyrights, trademarks, or other rights. Intellectual property owners can report listings as part of eBay's Verified Rights Owner (VeRO) Program.
Learn about the forms of payment that sellers can accept from buyers.
We hold our sellers to high standards on eBay. Be sure to learn about them before you start selling.
Learn how we protect sellers, and understand best practices for addressing problems that may happen from time to time.
Bidding on an item with the intent to artificially increase its price or desirability is not allowed. (This includes bids by anyone who knows the seller, such as family, friends, roommates, employees, or online connections.)
Sellers can't request a final value fee credit on a transaction if the buyer paid for the item.
Sellers are legally obligated to pay relevant fees and taxes on their eBay sales.
Find out what we can investigate and the actions we'll take.
All selling formats are supported for sharing listings. However, please see our shill bidding policy for more information about friends bidding on items.
These general guidelines can help you create listings that are legal and don't infringe the intellectual property rights of others.
Find out how to create better listings that follow the rules.
Have a question? We can help.
Ask eBay members
Get help from other eBay members. Visit the eBay Community to post a question.