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Presale listings policy
Presale listings offer items up to 30 days before they're available to the general public. Items do not need to be in the seller's possession when they're listed.
To offer an item for presale, you must meet all of the following criteria:
We may approve large sellers with verified fulfillment agreements to offer items for presale for promotional events greater than 30 days before the release date.
Make sure you follow these guidelines. If you don't, you may be subject to a range of actions. We may limit, restrict, or suspend you from buying, selling, or using site features. All of your listings may be removed, displayed lower or not shown in search results, without refunding any or all applicable fees. You may also forfeit special account status and any discounts.
eBay Money Back Guarantee
If you bought a presale item that you didn't receive, you have 30 days after the estimated delivery date to request a refund in. If no estimated delivery date is available, you can request a refund 7 days after paying for an item if the item was shipped domestically, or 30 days after paying for an item if the item was shipped internationally. Learn more about eBay Money Back Guarantee timelines.
Subscriptions are considered presale items and typically aren't allowed to be listed on eBay. We may approve first party suppliers to offer subscriptions.
Layaway payment programs
Layaway payments and similar payment programs aren't allowed.
For pre-release items and their accessories, we may block listings until 30 days to the release date.
Why does eBay have this policy?
These guidelines are designed to allow items that aren't available yet, while ensuring the buyer and seller can be protected by eBay buyer and seller guarantees.
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