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No item listings policy

Policy overview

eBay is a place where people can buy and sell all sorts of items. All listings have to offer a physical item, a service, or digitally delivered goods.

Make sure your listing follows our guidelines. If it doesn't, it may be removed, and your buying and selling privileges could be restricted.

What are the guidelines?

Allowed

Allowed

  • One listing if you have only 1 item (quantity of 1) to sell.

  • Two or more listings if you have multiple items (quantity of 2 or more) to sell. For example, if you want to sell 2 Beatles vinyl LPs, you can create 2 separate listings—one for each album.

Not allowed 

Not allowed

Two or more listings for the same single item (the seller has only a quantity of 1.) For example, if you only have 1 Beatles vinyl LP to sell, you can't have 2 listings for that single item.

Allowed

Allowed

Listings that offer physical items, digitally delivered goods, or services (such as home improvement services.)

Not allowed 

Not allowed

  • Intangible items, or things that buyers can’t confirm that they've received

  • Items where the value is placed on something intangible. For example, listings that offer someone's "soul" or a container that claims to have someone's "soul" aren't allowed.

  • Listings without an item or service for sale.

  • Listings that are out of stock but left active, often with a drastically increased price to prevent purchases. (See the out-of-stock option for Good ‘Til Cancelled listings.)

  • Listings that tell people to contact the seller for info, including buying the item outside of eBay. (See our policy on avoiding eBay fees.)

Not allowed

Not allowed

  • Blank or placeholder listings, including:

    • Listings to be fill in at a later time.

    • Incomplete listings that are created to take advantage of a temporary discount on eBay listing fees.

  • Listings that promote an item or a service that's for sale outside of eBay. (See our policy about avoiding eBay fees.)

Restricted

Restricted

To make sure buyers don't confuse a test listing with an actual listing, follow these guidelines:

  • Use the Everything Else > Test Auctions category only.

  • The word "test" must appear in both the listing title and the listing description.

  • You can only have 10 test listings at a time.

  • Listing fees apply to all test listings.

For test Feedback left or received for a test listing, follow these guidelines:

  • Create an account that you can use to leave or receive Feedback for a test listing. Don't use the account you have for buying or selling. If we see an account that breaks this rule, that account may be subject to suspension.

  • Make sure the test Feedback is used for testing purposes only. (If something looks amiss, we may remove test Feedback to avoid problems.)

Not allowed 

Not allowed

  • Listings that serve as want ads, where you post that you're looking for an item.

  • Trades – listings that tell buyers you'll accept a trade or a partial trade as payment.

Why does eBay have this policy?

This policy helps keep eBay a safe place to buy and sell. Listings that are blank or don't offer any items or services can be confusing and aren’t beneficial for buyers.

Contact Customer Service

You can contact Customer Service to report a listing you think violates this policy. Go to that listing, and then click the Report item link on the right side of the page.

We'll review your report and take appropriate action.

Contact us

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