eBay
  • Daily Deals
  • Sell
  • Customer Support
  Home > Help >Membership & account>Rules & policies>Circumventing fees
Help
Search the help pages 
(Does not search for items or products)
 SearchTips
Avoiding eBay fees
In this article
In this article

Policy overview

Sometimes it's possible for a seller to do things that help them to avoid paying fees, whether deliberately or by mistake.

It's important to remember that if you don't pay your fees, your listings may be ended, and your buying and selling privileges could be limited.

What are the guidelines?

Not allowed

Not allowed

  • Listing an item and then being paid outside of eBay.


See the complete offers to buy or sell outside of eBay policy for more details.

Restricted

Restricted

  • You can include links to eBay Stores and listings, as long as they're not URL redirects.

Not allowed

Not allowed

  • You can't refer to or promote your personal website (including links to home page web addresses that promote websites outside of eBay), sales outside of eBay, or other businesses.


See our links policy for more details.
Specify shipping costs in your listings. It's against our rules to provide unclear or misleading shipping information, or to have unreasonable shipping charges.

Allowed

Allowed

  • Charging actual shipping costs

  • Including the cost of packaging materials, insurance costs, and delivery

  • Including delivery confirmation or similar extra services in the handling cost

Not allowed

Not allowed

  • Excessive shipping and handling charges

  • Charging more than the maximum shipping costs in categories with shipping caps

  • Charging a separate fee for insurance

  • Charging for business-related fees such as employee wages or gas mileage

  • Including contradictory or confusing shipping terms in your listing

Not allowed

Not allowed

You can't offer or require the buyer to:

  • Make an additional purchase

  • Pay an amount beyond the final price and a reasonable shipping charge

  • Sign up for a service with the purchase

  • Take any unrelated action (such as pay for a hotel room) as a condition for receiving the item or its benefit (such as free or discounted airfare)

Multiple quantity fixed price listings allow sellers to offer multiple, identical items in the same fixed price listing. Sellers can also offer listings with variations the buyer can select, such as a T-shirt in various colors, sizes, and styles. These are also fixed price listings.
Listing an item and then offering additional identical items for sale outside of eBay is not allowed. We view this as avoidance of fees, since the seller pays just one insertion fee and one final value fee instead of paying fees for each item.
You can sell multiple identical items if you create a multiple quantity fixed-price listing (Buy It Now or Best Offer) or list each item separately. Use these listing formats instead of single item listings to offer multiple items for the same final sale price.

Allowed 

Allowed

  • Using a multiple quantity fixed price listing to offer more than one of the same item in a single listing

  • For example, it's okay to offer buyers a shirt in 3 sizes and 2 colors as a listing with variations

  • Listing multiple identical items in a fixed-price listing that offers an auction format (Best Offer)

  • Listing multiple identical items in a fixed-price listing that doesn't offer an auction format (Buy It Now)

  • Listing multiple identical items separately

Not allowed

Not allowed

  • Using a single item listing but offering more than one of the same item for sale in that listing

  • Encouraging buyers to tell you if they want more than one of the item you're selling in a single item listing

  • Stating that buyers can get the same price for additional similar items (such as one square foot of carpet sold at the final sale price, with the option to buy more square feet at that price)


Learn more about selling multiple items.
By using listings with variations, sellers can offer variations of the same product in a single listing.

Allowed

Allowed

  • Using listings with variations to offer a choice of size, color, and material in items such as clothing and home items

Not allowed

Not allowed

  • Selling different brands of an item, such as jeans, in a single listing

  • Offering a choice between two entirely different items, such as a watch or pair of shoes

  • Selling items that aren't in similar condition, such as a new and a refurbished laptop, in the same listing

Restricted 

Restricted

  • Listing contact information (including home page web addresses that promote websites outside of eBay) in the title, subtitle, item location, or images is only allowed when the item for sale is a domain name.

Allowed

Allowed

  • Selling old or collectible catalogs from which you can no longer place an order (such as a Sears catalog from 1931)

Not allowed

Not allowed

  • Listing catalogs from which buyers can currently order directly, which could result in sales being completed outside of eBay


See the complete catalog policy for more details.

Allowed 

Allowed

  • Using the reserve price option or setting the starting price at a minimum to avoid selling below a certain price

Not allowed

Not allowed

  • Canceling bids and ending a listing early because the desired sale price hasn't been met


See the complete reserve price policy for more details.

Not allowed

Not allowed

  • Listing items, such as homes and vehicles, that belong in a flat fee category outside of the appropriate category

Sellers set the listing duration when they create their auction-style or fixed price listing.

Allowed

Allowed

  • On rare occasions (such as the result of a site outage), we may extend the duration of a listing

Not allowed

Not allowed

  • Extension of the listing duration by the seller, either manually or using automated tools, more than 2 hours after submitting the listing

Restricted 

Restricted

  • You can offer an optional warranty or service (such as installation) to provide better service for the buyer, as long as it:

    • directly relates to the item and doesn't significantly alter the value

    • isn't an additional item

    • isn't excessive in price

    • doesn't make the listing price artificially low

  • Items valued at more than $15 that offer a written warranty or service contract need one of the following in the description:

    • full text of the written warranty

    • a statement explaining how a free copy of the written warranty can be obtained upon request

    • a link that takes members to the warranty details


See the complete warranties policy for more details.

Additional information

Although there are valid reasons for ending listings early, we'll investigate sellers who abuse this option.

SpeTo learn how to avoid making a selling mistake, take our short tutorial on how to follow our fee circumvention policy.

Why does eBay have this policy?

Listings that try to avoid fees can make for a poor buying experience and put sellers who pay their fees at a disadvantage. Also, even though offers to buy or sell outside of eBay aren't always made with the intent to commit fraud, there's always some risk involved.

Items purchased through an offer made outside of eBay aren't eligible for eBay services, including:

  • Feedback

  • Requests for contact information

  • Problem resolution

  • eBay Buyer Protection

Contact Customer Support
Contact eBay 
Report listing violations or problems with another eBay member.
Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Center to post a question.