Help
Help
Search the help pages 
(Does not search for items or products)
 SearchTips

Chance listings policy

Policy overview

We don't allow listings that sell an opportunity to win an item either by chance or in a skill contest. Specifically, we don't allow listings that promote giveaways, lotteries, sweepstakes, random drawings, raffles, or contests. These types of promotions are highly regulated and may be unlawful in many states.

We may run such promotions on eBay sites, and we may allow our partners or third-party companies to run promotions that follow applicable laws.

Make sure your listings follow these guidelines. If they don't, some or all of your listings may be ended or not displayed in the eBay search results. You may be subject to a range of other actions, including listing fees not being refunded and limits of your buying and selling privileges.

What are the guidelines?

Restricted

Restricted

Bonus items are allowed as long as you follow these rules:

  • Don’t set any conditions that must be met before the bonus applies

  • Offer the exact same bonus item to all buyers in multiple item listings

  • Bonuses, free gifts, and other items that don't significantly affect the value of the item may not be included in the listing title

Grab bags can be listed as long as you follow these rules:

  • Identify all contents; the number, quality, or condition of each item doesn't need to be identified

  • Don't single out anything that "may" be included with significant monetary or collectible value

"Box breaks" or similar trading card listings are allowed as long as you follow these rules:

  • Don't call out a chance to win a specific card of significant monetary or collectible value

  • You must offer a full refund if the box doesn't contain the certain team or player the buyer purchased.

Not allowed

 Not allowed

Examples of listings that are not allowed:

  • Mystery items where contents aren't identified

  • An opportunity to win an item by chance or skill

  • Giveaways, lotteries, sweepstakes, random drawings, raffles, or contests

For information about lottery items, please see the lottery tickets and game pieces policy.

Why does eBay have this policy?

All eBay members must comply with government laws and regulations. Since giveaways, lotteries, sweepstakes, random drawings, and raffles are highly regulated or may cause harm to us or our members, we don't allow these types of listings. Although listings for items such as "grab bags" are generally permissible, this policy provides guidelines to help you determine when these types of listings may be deemed a lottery, sweepstake, or other promotional opportunity that we don't allow.

Contact Customer Service

You can contact Customer Service to report a listing you think violates this policy. Go to that listing, and then click the Report item link on the right side of the page.

We'll review your report and take appropriate action.

Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the eBay Community to post a question.