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Rules for everyone

There are rules that all eBay members, both buyers and sellers, need to know and follow. These rules are created to protect you and to keep eBay a safe place to buy, sell, and participate in the community.

Rules about general member conduct

eBay members aren't allowed to:

In addition to rules that apply to all eBay members, eBay also has rules specifically about Feedback, buying, and selling.

When a buyer or seller issue comes up, depending on the particular situation, we may consider an individual's performance history and the specific circumstances, which can influence how we apply our rules and policies. At our discretion, we may choose to be more lenient with policy enforcement, as long as that decision doesn't result in eBay requiring payment from another member. We reserve the right to do the right thing for both buyers and sellers.

Rules about identity

eBay members: 

Rules about communicating with other eBay members

eBay members:

Rules about eBay's responsibilities

Other questions you may have

Can I retract or cancel my bid?
How do I close my eBay account

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