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Event ticket resale policy
In this article

Policy overview

You can resell tickets to entertainment events, including sporting events, concerts, and plays. However, when you list a ticket on eBay, you're responsible for making sure that selling your item doesn't violate any applicable laws. Make sure that you follow the specific guidelines for ticket resale prices in your area.

Learn more about selling and buying tickets on eBay.

Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.

What are the guidelines?

Allowed

You can resell event tickets as long as you make sure that the transactions don't violate any laws.

Restricted

Primary ticket sales

Primary tickets are tickets sold directly by the artist, team, promoter, or organizer of the event. Primary ticket sales are exempt from state ticket resale regulations.

You must clearly and explicitly state in the listing that it is an authorized first sale of the ticket to the public and that it’s being listed directly by the artist, team, promoter, or organizer.

Send us an email if you want more help with primary ticket sales.

Ticket packages

Ticket packages are exempt from state ticket resale regulations. You can list ticket package sales on eBay as long as they qualify as a ticket package.

To qualify as a ticket package, you have to sell a ticket with one of these combinations:

  • At least one item or experience of significant value that relates to the ticket event that you've coordinated with the event artist, team, promoter, or organizer.

    Here are some examples:

    • A backstage pass

    • A meeting with the performer

    • An "experience" like being a ball boy at a baseball game

or

  • A complete travel package for the event that includes:

    • Air transportation to the event location

    • Commercial lodging for at least one night

Note: You must include both the air transportation and the lodging with the event ticket.

U.S. and Canadian resale regulations


Here's a summary of the U.S. states and Canadian provinces that regulate event ticket resale prices.

No matter where you live or on what eBay site you are registered, listings for events that take place in regulated locations must comply with the guidelines below.

Face value, mentioned in the table, includes the price of the ticket and any service charge and tax charged by the original ticket provider that is printed on the ticket.

Location

Price limits

Alberta (Canada)

No more than face value

Arkansas (U.S.)

No more than face value

Florida (U.S.)

No sale of multi-day or multi-event tickets that have been used at least once for admission

Georgia (U.S.)

No more than face value unless you're a:

  • Original purchaser

  • Charity

  • Licensed broker

Kentucky (U.S.)

No more than face value

Manitoba (Canada)

No more than face value

Massachusetts (U.S.)

No more than face value plus $2.00

Exception: Ticket brokers licensed by the state may charge for certain additional expenses related to acquiring and selling a ticket.

Michigan (U.S.)

No more than face value

Mississippi (U.S.)

No more than face value for these events:

  • Events held on state-owned property

  • Athletic contests at Mississippi colleges and universities

Missouri (U.S.)

No more than face value for sporting events

New Jersey (U.S.)

No more than face value plus the greater of the following:

  • 20% of the ticket price

  • $3.00

Exception: Registered ticket brokers or season ticket holders may accept a premium of up to 50% of the price paid to acquire the ticket.

New Mexico (U.S.)

No more than face value for college athletic events

North Carolina (U.S.)

No more than face value plus $3.00

Ontario (Canada)

No more than face value

Rhode Island (U.S.)

No more than face value plus the greater of these:

  • 10% of the ticket price

  • $3.00

Why does eBay have this policy?

eBay encourages all ticket sellers to follow the guidelines and laws for ticket sales.

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