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Digitally delivered goods policy
In this article
In this article

Policy overview

We consider digitally delivered goods to be information or content that you can download from a website or receive by email.

You can list most digitally delivered goods on eBay as long as you follow these guidelines:

  • You need to list your item only in the Everything Else > Information Products category using only the Classified Ad format.

  • Your listing clearly states that you legally own the content (sometimes called intellectual property) or are authorized to sell it by the owner, the owner's authorized agent, or the law.

  • Your items can't have any sexually-oriented adult (pornographic) content. For more details, see our Adult Only category policy.

  • Your item can't include software that would damage anyone's computer, could be used for malicious purposes like sending spam emails or spreading a computer virus, or would violate anyone's privacy (spyware or cookies, for example). For more details, see our HTML and JavaScript policy.

  • You have to be verified on PayPal to help confirm your identity.

In addition to meeting the guidelines of this policy, listings for all informational products also need to meet the requirements of our compilation and informational items policy. For more information on selling gift cards, please see the Gift cards policy.

At times, we may allow site promotions with digitally delivered goods for sale through selected, authorized third parties.

Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.

What are the guidelines?

Allowed 

 Allowed

Examples of digitally delivered goods that you can list on eBay as long as you follow the requirements above:

  • MP3 music you wrote, recorded, and own all the rights to

  • Homemade movies you created and own the rights to

  • Computer software you created and own the rights to

  • Software that you're authorized to sell online by the owner, the owner's authorized agent, or the law

  • Digital art you captured yourself and own the rights to or that you're authorized to sell online by the owner, the owner’s authorized agent, or the law

  • Photos you captured yourself and own the rights to

  • Recipes you created yourself and own the rights to

Restricted

Restricted

An eBook that you created and own the rights to sell, as long as you follow the requirements above and these restrictions:

  • If you're going to send an eBook by email or have it downloaded from a website, you need to:

    • List it in the Everything Else category.

    • Use the Classified Ad format.

  • If you list eBooks in a category other than the Everything Else category, you need to:

    • Send the eBook by postal mail.

    • Include the following text in your listing, word for word. We recommend copying and pasting it into your item description. Be sure to use the same font size as the rest of your description.

I will send this eBook by postal mail. Sending it by email or by any other digital delivery method is not allowed and violates eBay policy.

Not allowed 

Not allowed

Examples of digitally delivered goods that can't be advertised on eBay:

  • MP3 music copied from a CD you own or recorded at a concert

  • eBooks you don't own the copyright to and aren't authorized  to resell by the owner, the owner's authorized agent, or the law

  • Songs you bought from iTunes

  • Movies you copied from DVDs you own

  • Video games you copied from the original CDs

  • PDF files of product manuals or user guides that you don't own the copyright of or you aren't authorized to resell by the owner, the owner's authorized agent, or the law

  • Online gaming accounts or artifacts such as characters, currency, or other items in any format

Additional information
Why does eBay have this policy?

The guidelines on digitally delivered goods help create a safer place to buy and sell by prohibiting sellers from using eBay in a way that might infringe on the intellectual property rights of others or violate the law. They also help protect buyers from purchasing unauthorized or pirated items.

Contact Customer Service
You can contact Customer Service to report a listing you think violates this policy. Go to that listing, and then click the Report item link on the right side of the page.

We'll review your report and take appropriate action.
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