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Digitally delivered goods policy
In this article

Policy overview

We consider digitally delivered goods to be information or content that you can download from a website or receive by email.

You can list most digitally delivered goods on eBay as long as you follow these guidelines:

  • You need to list your item only in the Everything Else > Informational Products category using only the Classified Ad format.

  • Your listing clearly states that you legally own the content (sometimes called intellectual property) or you are authorized to sell it by the owner, the owner’s authorized agent, or the law.

  • Your items can't have any sexually-oriented adult (pornographic) content.

  • Your item can't include software that would damage anyone's computer, could be used for malicious purposes like sending spam emails or spreading a computer virus, or would violate anyone's privacy (spyware or cookies, for example). For more details, see our HTML and JavaScript policy.

  • You have to be verified on PayPal to help confirm your identity.

In addition to meeting the guidelines of this policy, listings for all informational products also need to meet the requirements of our compilation and informational items policy.

Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.

What are the guidelines?

 Allowed

Examples of digitally delivered goods that you can list on eBay as long as you follow the requirements above:

  • MP3 music you wrote, recorded, and own all the rights to

  • An eBook of recipes you created and own the rights to

  • Homemade movies you created and own the rights to

  • Computer software you created and own the rights to

  • Software that you’re authorized to sell online by the owner, the owner’s authorized agent, or the law

  • Photos you captured yourself and own the rights to

Not allowed

Examples of digitally delivered goods that can't be advertised on eBay:

  • MP3 music copied from a CD you own or recorded at a concert

  • eBooks you don't own the copyright to and aren't authorized  to resell by the owner, the owner’s authorized agent, or the law

  • Songs you bought from iTunes

  • Movies you copied from DVDs you own

  • Video games you copied from the original CDs

  • PDF files of product manuals or user guides that you don't own the copyright of or you aren't authorized to resell by the owner, the owner’s authorized agent, or the law

  • Online gaming accounts or artifacts such as characters, currency, or other items

Additional information

We also encourage you to learn more about:

Why does eBay have this policy?

The guidelines on digitally delivered goods help create a safer marketplace by prohibiting sellers from using eBay in a way that might infringe on the intellectual property rights of others or violate the law. They also help protect buyers from purchasing unauthorized or pirated items.

Contact Customer Support

Report listing violations or problems with another eBay member.

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