Digitally delivered goods policy
We consider digitally delivered goods to be information or content that you can download from a website or receive by email.
You can list most digitally delivered goods on eBay as long as you follow these guidelines:
You need to list your item only in the Everything Else > Information Products category using only the Classified Ad format.
Your listing clearly states that you legally own the content (sometimes called intellectual property) or are authorized to sell it by the owner, the owner's authorized agent, or the law.
In addition to meeting the guidelines of this policy, listings for all informational products also need to meet the requirements of our compilation and informational items policy. For more information on selling gift cards, please see the Gift cards policy.
At times, we may allow site promotions with digitally delivered goods for sale through selected, authorized third parties.
Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.
What are the guidelines?
The following items can offer digitally delivery:
Online gaming items such as characters, currency, points, in-game items, etc.
Examples of digitally delivered goods that you can list on eBay as long as you follow the requirements above:
MP3 music you wrote, recorded, and own all the rights to
Homemade movies you created and own the rights to
Computer software you created and own the rights to
Software that you're authorized to sell online by the owner, the owner's authorized agent, or the law
Digital art you captured yourself and own the rights to or that you're authorized to sell online by the owner, the owner’s authorized agent, or the law
Photos you captured yourself and own the rights to
Recipes you created yourself and own the rights to
An eBook that you created and own the rights to sell, as long as you follow the requirements above and these restrictions:
If you're going to send an eBook by email or have it downloaded from a website, you need to:
List it in the Everything Else category.
If you list eBooks in a category other than the Everything Else category, you need to:
Send the eBook by postal mail.
Include the following text in your listing, word for word. We recommend copying and pasting it into your item description. Be sure to use the same font size as the rest of your description.
I will send this eBook by postal mail. Sending it by email or by any other digital delivery method is not allowed and violates eBay policy.
Examples of digitally delivered goods that can't be advertised on eBay:
MP3 music copied from a CD you own or recorded at a concert
eBooks you don't own the copyright to and aren't authorized to resell by the owner, the owner's authorized agent, or the law
Songs you bought from iTunes
Movies you copied from DVDs you own
Video games you copied from the original CDs
PDF files of product manuals or user guides that you don't own the copyright of or you aren't authorized to resell by the owner, the owner's authorized agent, or the law
We encourage you to learn more about:
Why does eBay have this policy?
The guidelines on digitally delivered goods help create a safer place to buy and sell by prohibiting sellers from using eBay in a way that might infringe on the intellectual property rights of others or violate the law. They also help protect buyers from purchasing unauthorized or pirated items.
Contact Customer Service
You can contact Customer Service to report a listing you think violates this policy. Go to that listing, and then click the Report item link on the right side of the page.
We'll review your report and take appropriate action.
Have a question? We can help.
Get help from other eBay members. Visit the eBay Community to post a question.