eBay
  • Daily Deals
  • Sell
  • Customer Support
  • Shop Deals
  Home > Help >Payment & shipping>Packing & shipping items>Should I ship to an unconfirmed address?
Help
Search the help pages 
(Does not search for items or products)
 SearchTips
Should I ship to an unconfirmed address?

As long as you ship to the address found on the eBay Order details page or the PayPal Transaction Details page, you are eligible for certain protections under the eBay Money Back Guarantee.

While you're not required to ship to a confirmed address, address confirmation is useful because it provides a way for a seller to verify a buyer's identity.

We recommend against stating in your listing that you'll only ship to confirmed addresses. Since a confirmed address isn't a requirement for PayPal Seller Protection, this is an unnecessary restriction and might discourage a potential buyer.

You can create shipping labels on eBay to save time, money, and provide proof of shipment. eBay shipping labels are automatically generated from a valid shipping address.

If you need more information, please contact PayPal.

Contact Customer Support
If you're looking for more help or have a question to ask, please contact us.
Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Center to post a question.