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Checking the status of your payments for items
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Checking to see if you've paid

If you've purchased an eBay item, but can't remember whether or not you've paid, you can check in My eBay.

To see if you've paid:
  1. Go to My eBay.

  2. Click the Won link on the left side of the page.

  3. Locate your item. If the Paid icon is blue, you've paid for your item. If the icon is gray, you may need to make payment or update your payment status.

    Tip: Place your mouse over the Paid icon (dollar sign). A small box will appear with the current status of your payment.

Updating the status of a payment you've sent

If you paid for the item by clicking the Pay Now button or if the seller marks the payment as received in My eBay, the status of the item will automatically update in My eBay. However, if you've paid by another payment method, you'll need to manually mark your payment as sent.

To mark your payment as sent:
  1. Go to My eBay.

  2. Click the Won link on the left side of the page.

  3. Locate your item, and select Mark as payment sent from the Actions drop-down menu.

Note: If you manually mark the item as payment sent, the seller isn't automatically notified. Select Contact seller from the Actions drop-down menu to send the seller an explaining email that you've sent your payment.

If you've accidentally marked your payment as sent, you can unmark it so you can pay through My eBay.

To unmark your payment as sent:
  1. Go to My eBay.

  2. Click the Won link on the left side of the page.

  3. Locate your item, and select Unmark as payment sent from the Actions drop-down menu.

You can then pay for the item by selecting Pay now in the same menu.

Checking to see if a payment you sent has cleared

If you've paid through PayPal, you can see if your payment has cleared.

To check the status of a PayPal payment:
  1. Go to My eBay.

  2. Click the Won link on the left side of the page.

  3. Locate your item, and select View PayPal transaction from the Actions drop-down menu. You may be asked to log into PayPal.

If there isn't a View PayPal transaction link, or if you have other questions about your payment, contact your seller to ask about the status of your payment.

Contact Customer Support

If you're looking for more help or have a question to ask, please contact us.

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