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Sending invoices
In this article
In this article

Sending your buyer an invoice

Trying to send a combined invoice? Find out how.

After your listing ends, and before the buyer completes checkout, you can send your buyer an invoice. You can also send your buyer a revised invoice if the buyer purchased additional items from you after the initial purchase. 

The option to send an invoice or a revised invoice expires 30 days after the listing ends.

To send your buyer an invoice:
  1. Go to My eBay > Sold.

  2. Find the item for which you want to send an invoice.

  3. From the Actions drop-down menu, select Send Invoice.

  4. Specify details such as shipping and handling, tax, and available payment methods.

  5. Click Send Invoice.

Sending a revised invoice

If the buyer hasn't paid for the item yet, and less than 30 days have passed since the end of the listing, you can send a revised invoice.

To send a revised invoice:
  1. Go to My eBay > Sold.

  2. Find the item for which you want to send an invoice.

  3. From the Actions drop-down menu, select Send Invoice.

  4. Specify any additional details such as shipping and handling, insurance, tax and available payment methods.

  5. Click Send Invoice.

If you don't see the Send Invoice option

If it's been less than 30 days since the listing ended and you can't find the Send Invoice option, it might be because you're using Selling Manager or Selling Manager Pro.

To send a revised invoice using Selling Manager or Selling Manager Pro:
  1. Click My eBay at the top of most eBay pages. You may need to sign in.

  2. Click the Sold link in the Selling Manager or Selling Manager Pro section on the left side of the page.

  3. Click the record number of the listing for which you want to send a revised invoice, or use the More actions drop-down menu and select View Sales Record.

  4. Make your changes and click Recalculate.

  5. Add any notes for the buyer and click the Save button.

Can I add insurance charges to my invoice?

You can't charge a separate fee for insurance, but you can incorporate any insurance costs into your item's price or handling cost. Whether or not you choose to insure the item, you still need to make sure it arrives as you described it in your listing.

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