From collectibles to cars, buy and sell all kinds of items on eBay
  Home > HelpPayment & shipping > Paying for items > Paying with gift certificates, coupons and gift cards
Help
Paying with gift certificates, coupons and gift cards
In this article

Gift certificates, gift cards, and coupons are three of the ways that you can pay for items you purchase on eBay. You need to have eBay and PayPal accounts, but if you don’t, you'll be given the opportunity to register on eBay and sign up for a PayPal account when you purchase an item.

About gift certificates, gift cards, and coupons

eBay members can pay for all or part of a purchase using gift certificates, gift cards, or a coupon.

Gift certificates

You can purchase a gift certificate from us and have it sent to someone by email or deliver it personally at your convenience.

To buy a gift certificate from us, submit this form.

Gift cards

You can purchase a gift card from a participating retailer, even if you’re not a registered eBay member.

Coupons

We occasionally send out coupons that members can use to pay for items.

To use a gift certificate, gift card, or coupon for a purchase:

  • The seller needs to accept PayPal as a payment method.

  • You need to use PayPal to purchase the item within 10 days of the end of the listing.

You can use more than one gift certificate or gift card per purchase. However, you can use only one coupon per purchase.

Redeeming a gift certificate, gift card, or coupon

To redeem a gift certificate, gift card, or coupon, you’ll need to log into your PayPal account when you purchase the item. If you don’t have one, you’ll be given an opportunity to sign up.

The following steps assume that the seller is using eBay's checkout system. If the seller is using a different checkout system, he or she will send you an invoice or other payment instructions to help you complete your purchase.

  1. Click the Pay now button for the item you are buying.

  2. Enter the redemption code from the gift certificate, gift card, or coupon in the "Redemption code" field at the bottom the page and click the Apply button.

    Tip: If you received your redemption code online, it’s easier to copy it and paste it into the “Redemption code” field instead of typing it.

  3. Click the "Update Total" link to see your new total.

  4. Complete your purchase. If the value of your gift certificate, gift card, or coupon doesn't cover the total price of your purchase, you can pay the balance with your PayPal account using your PayPal balance, bank account, or credit card.

eBay coupon tips

  • To see if you have a coupon, go to My eBay and scroll down and look for a coupon section with a yellow bar. You will only see this coupon section if you have coupons available.

  • When you start shopping on eBay, be sure the seller accepts PayPal. Learn more about redeeming coupons.

The fine print

Gift certificates and gift cards:

  • Our gift certificates don’t expire and no maintenance fees are charged on unused gift certificate balances.

  • You can transfer a gift card to someone else, if it has not been used.

  • If a gift certificate or gift card has been partially used, the remaining balance will be deposited into your PayPal account.

  • Please read the reverse side of the gift card or gift certificate for any additional terms and conditions.

Coupons:

  • To use a coupon, items must meet all coupon requirements. Learn more about redeeming coupons.

  • The coupon must not have expired. The expiration date is on the coupon.

  • Only one coupon can be used per purchase.

  • eBay coupons can’t be used for Half.com purchases.

  • If you buy or win an item, you’re required to purchase it even if you can’t use the coupon you intended for that purchase.

Contact Customer Support

If you're looking for more help or have a question to ask, please contact us.

Contact us

Have a question? We can help.

Ask eBay members

Get help from other eBay members. Visit the Answer Center to post a question.


About eBay | Announcements | Security Center | Resolution Center | eBay Toolbar | Policies | Government Relations | Site Map | Help
Copyright © 1995-2009 eBay Inc. All Rights Reserved. Designated trademarks and brands are the property of their respective owners. Use of this Web site constitutes acceptance of the eBay User Agreement and Privacy Policy.
eBay official time