There are only a few situations where we’ll remove Feedback. These are cases in which the Feedback rules were broken.

If you feel that you’ve received unfair Feedback, you have a few options:

• You can tell your side of the story by replying to the Feedback comment.

• If you’re a seller, in a few circumstances, you can ask your buyer to change the Feedback that was left.

• If you think that a Feedback rule has been broken, you can request that the Feedback be removed by clicking the "Report" link at the bottom of Feedback Abuse policy page.