Can I get Feedback changed or removed?
When you buy or sell items on eBay, other members can leave you Feedback about the transaction, which can be seen by all members. Feedback represents your reputation as an eBay member.
We know how important your reputation and your Feedback score are to you. Learn about when we may remove or adjust Feedback.
If you'd like to change Feedback you received or Feedback you left for another member, you have a few options:
If the buyer changes or removes negative or neutral Feedback, it is no longer visible to others, however, the transaction defect related to the Feedback may still impact your seller performance.
If we change or remove negative or neutral Feedback, the Feedback won't be visible to others and won't impact your seller performance. Learn more about seller performance standards.