Home > Help >Bidding & buying>Becoming an informed buyer
Search the help pages 
(Does not search for items or products)
Becoming an informed buyer

We can help you get a great deal—whether it's negotiating a Best Offer or taking advantage of a Second Chance Offer. We can also help make your experience more uniquely yours—from finding items from around the world to purchasing items to benefit your favorite nonprofit organization.

Solve a problem
From My eBay, go to the Buy section, and select Didn't Win. In the listing, click the Second Chance Offer link.
Help topics


Making a Best Offer
When you see the Make an Offer button in a listing, below the Buy it Now button, the seller wants you to make your best offer.

Receiving and accepting a Second Chance Offer
Even if you didn't win an item, you might receive a Second Chance Offer from the seller.

Buying globally
Every day, sellers from around the world offer items for sale. See our tips to help you shop internationally.

Buying to benefit a charity or nonprofit organization
If you buy an item marked with the charity icon Charity icon , part or all of your purchase will support a certified nonprofit.

Donating cash to nonprofit organizations
Use Give At Checkout or Donate Now to give cash donations to charities of your choice.

Buying on eBay Motors
Whether it's a car, truck, part, or accessory, these tips will help you buy successfully.

Earning and redeeming eBay Bucks
As a regular eBay shopper, you can earn eBay Bucks on most of your purchases—and then use your eBay Bucks to buy more things on eBay.

Buying on other eBay sites
Visit the rest of our eBay family, including eBay Motors, eBay Stores, and Half.com.

Buying a Get It Fast item
The Get It Fast icon helps you find items that can be delivered quickly.

Contact us

Have a question? We can help.

 Contact us

Ask eBay members

Get help from other eBay members. Visit the Answer Center to post a question.